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Windows 7: Troubleshooting with MSCONFIG

11 Mar 2010   #1
Microsoft MVP

W 7 64-bit Ultimate
 
 
Troubleshooting with MSCONFIG

How to use the MS Configuration Utility to Disable, Remove an Entry to Troubleshoot an Issue!


This will show you how to use the MS Configuration Utility startup file to first, disable an entry to sort out if that is the one causing the issue at system startup / shut down and to remove the entry later if you choose for any number of reasons.

warning   Warning
Disabling certain OEM entries from the startup file may cause some factory installed programs and applications to not function correctly. Also removing entries from the Windows registry may disable the PC completely.

If you have any concerns regarding the methods set fourth here, please post a question in this same thread and someone will be glad to help you.
Note   Note
As a precaution it would be a good idea to create a "System Restore Point" before you start this, the tutorial can be found at the link below.

System Restore Point - Create


Let's get started!

1) In the Windows start menu search box type "msconfig" (without the quotes) then right click the entry and select "Run as Administrator", enter your user credentials for the UAC prompt and click yes. In the window that opens, select the "startup" tab.

Attachment 60135Attachment 60136



Option One
Disable an Entry


2) Now what we want to do is disable only one entry at a time, if we do more than one we won't know which entry is causing the trouble. We'll use my RivaTuner entry, as you can see I've removed the tick from the box, in essence doing this makes RivaTuner not able to "autostart" when the PC is started and in turn if that entry were causing an issue when the PC is started / shutdown I would know that is the one causing the issue and I could take appropriate measures to remedy the situation.

Now go through your entries one at a time, with a PC restart between each one to find the one acting up, when you find it you can just leave it disabled for later use (trial and error) or you can do as in "Option Two" below and remove the entry alltogether; see the Warning above.

Attachment 60139



Option Two
Remove an Entry


3) Let's use my RivaTuner again, in the "msconfig" window I'll click the RivaTuner entry to highlight it and then I'll hover over the "Location" with the mouse cursor to reveal the entry's whereabouts in the Windows registry. As we can see it's at HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, so first in the start menu search box type "regedit" without the quotes and right click the entry and select "Run as Administrator" enter your user credentials for the UAC prompt and click yes.

Attachment 60141
Attachment 60142Attachment 60143

4) Now in "regedit" I would navigate to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion and in the left pane click "Run", then in the right pane right click "RivaTuner" and click delete, then for the warning about "Deleting Registry Values" click yes; and now the entry is gone to the four winds never to be seen again.

Attachment 60144
Attachment 60145
Attachment 60146

5) One final thing, as we can see from this last snip not all the entries will reside in the Windows registry, you will have to navigate to where they are to delete them.

Attachment 60147

Enjoy!


My System SpecsSystem Spec
.

11 Mar 2010   #2

64-bit Windows 8.1 Pro
 
 

Thanks for the tutorial Ted!
My System SpecsSystem Spec
11 Mar 2010   #3
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by Tews View Post
Thanks for the tutorial Ted!

Thanks Tom!
My System SpecsSystem Spec
.


11 Mar 2010   #4

Win7 Home Premium 64x
 
 

I see this is posted in Chillout Room. Is this supposed to be here? or mistake?
My System SpecsSystem Spec
11 Mar 2010   #5
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by Thorsen View Post
I see this is posted in Chillout Room. Is this supposed to be here? or mistake?

It's where it's supposed to be, thanks!
My System SpecsSystem Spec
11 Mar 2010   #6

Windows 7
 
 

Quote   Quote: Originally Posted by Bare Foot Kid View Post
Quote   Quote: Originally Posted by Thorsen View Post
I see this is posted in Chillout Room. Is this supposed to be here? or mistake?

It's where it's supposed to be, thanks!
So why're we chillin' with msconfig?
My System SpecsSystem Spec
11 Mar 2010   #7

Win7 Home Premium 64x
 
 

Excellent tut, BFK!
My System SpecsSystem Spec
11 Mar 2010   #8
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by ultraplanet View Post
Quote   Quote: Originally Posted by Bare Foot Kid View Post
Quote   Quote: Originally Posted by Thorsen View Post
I see this is posted in Chillout Room. Is this supposed to be here? or mistake?

It's where it's supposed to be, thanks!
So why're we chillin' with msconfig?
Because there is another excellent tutorial that deals with the whole subject of msconfig that I didn't know about when I wrote this and I wanted to post it here as a thread to save it for myself.

Startup Programs - Change

Quote   Quote: Originally Posted by Thorsen View Post
Excellent tut, BFK!
Thanks mate!
My System SpecsSystem Spec
11 Mar 2010   #9

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Good Work Ted .. I can save some time typing !!!
My System SpecsSystem Spec
11 Mar 2010   #10
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Good Work Ted .. I can save some time typing !!!


Thanks Cap'n!
My System SpecsSystem Spec
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 Troubleshooting with MSCONFIG




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