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Windows 7: Windows 7 64bit professional, kernel power error 41

12 Mar 2010   #1

Windows 7
 
 
Windows 7 64bit professional, kernel power error 41

As ive seen on this forum there seems to be alot people having the same sort of problem as i have. Windows 7 just seems to randomly restart without warning and all i can find in the event lot is kernel power event 41 error. ive done so many different things to try n find out the source of this problem and solve it but as yet ive had no luck.

i upgraded my pc to windows 7 just after christmas. i then had to upgrade to 4gb of RAM so that it would run obviously. since then i have added a new hardrive which seems to work fine. these random restarts have been happening since i upgraded but i cant exactly remember when they started.

ive scratched my head on this one for weeks trying to figure out the problem and i have done as follows:

1) Downloaded and installed upto date drivers
2) Run a complete virus scan
3) Cleaned all my fans
4) put more thermal paste onto my processor because it seemed to be lacking abit
5) installed a new power supply
6) checked for over heating

when i finally gave up i took it into a pc specialist and he checked everything over. after a week and a half he decied that the RAM was not paired up correctly. he also sed that my SATA cables where twisted and could have a small break in them which he has replaced.

ive just got the pc back today and within an hour of having it its randomly restarted again with no warning. i am at a lose as to what to do next.

any help would be greatly appricated

here is my error id

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/03/2010 15:00:03
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Kosh-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-03-12T15:00:03.643214200Z" />
<EventRecordID>42159</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Kosh-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

My System SpecsSystem Spec
.

12 Mar 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Kosh123 View Post
As ive seen on this forum there seems to be alot people having the same sort of problem as i have. Windows 7 just seems to randomly restart without warning and all i can find in the event lot is kernel power event 41 error. ive done so many different things to try n find out the source of this problem and solve it but as yet ive had no luck.

i upgraded my pc to windows 7 just after christmas. i then had to upgrade to 4gb of RAM so that it would run obviously. since then i have added a new hardrive which seems to work fine. these random restarts have been happening since i upgraded but i cant exactly remember when they started.

ive scratched my head on this one for weeks trying to figure out the problem and i have done as follows:

1) Downloaded and installed upto date drivers
2) Run a complete virus scan
3) Cleaned all my fans
4) put more thermal paste onto my processor because it seemed to be lacking abit
5) installed a new power supply
6) checked for over heating

when i finally gave up i took it into a pc specialist and he checked everything over. after a week and a half he decied that the RAM was not paired up correctly. he also sed that my SATA cables where twisted and could have a small break in them which he has replaced.

ive just got the pc back today and within an hour of having it its randomly restarted again with no warning. i am at a lose as to what to do next.

any help would be greatly appricated

here is my error id

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/03/2010 15:00:03
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Kosh-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-03-12T15:00:03.643214200Z" />
<EventRecordID>42159</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Kosh-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Hi and welcome

First thing is to uncheck auto restart in system control panel (see pic)

Next time it dies it wont reboot and you will either have a dMP file (if blue screen) or a log in event viewer.

Also might be cured in a clean install.

I would also run a system file check to verify and repair your system files
You do that by typing cmd in searc>right click and run as admin>
sfc /scannow

Let us know if you need help

Ken
My System SpecsSystem Spec
12 Mar 2010   #3

Windows 7
 
 

thanks for replying. ive already turned the auto restart off but i havent got anything different. ive also looked into a clean install again but from what ive read from the the other threads people have still had this problem. im currently away for a few days but ill see if it helps any when i go back on monday
My System SpecsSystem Spec
.


15 Mar 2010   #4

Windows 7
 
 

just as a quick update. ive come back from a weekend away and my computer seemed fine. 24 hours later it randomly restarted again with no warning of any kind. ive done a check on my system files and everything is as it should be there as well as turning the auto restart feature off. however i didnt get any file after i booted the computer back up. i am currently waiting on my windows 7 discs being posted to me so i can do a clean install. after this im not sure what i can do, ive read many threads on this site and have found the people to be friendly and welcoming. has anyone else got any more advice they could give me?
My System SpecsSystem Spec
15 Mar 2010   #5

Windows 7 64bit
 
 

A lot of people are having the same issue - including me. I think it's a bug somewhere, rather than faulty hardware which a lot of people point to. I THINK I've resolved my problem by doing the following:

Go to system config via Admin tools and then Startup. Uncheck anything in startup you don't need including Google updaters, Adobe updates anything like that. All I have checked in startup is ATI Catalyst Control Centre, Sound Config stuff, anti-virus program and back up software (if you have it).

Then go to Task Scheduler and again delete anything that isn't necessary, which will be pretty much anything that isn't Microsoft (a lot of MS stuff isn't that necessary either but I left it) Some people say deleting RAC task has worked but I left that alone.
I found allsorts here, Google tasks, some tasks just numbers with no real explanation. Double click to go to details and then delete.

Now, I don't know which of these was causing the problem but I've had 1 Kernel Power error in the last month and was getting at least 1, sometimes 3 per day.

Also make sure all drivers up to date and windows updates all current.

You may still get the odd one as the error is a pretty general error and can be caused by allsorts, power blips etc.

Hope this helps
My System SpecsSystem Spec
16 Mar 2010   #6

Windows 7
 
 

thanks for getting bk. ive done a system repair with my windows 7 disc as well as going through the strat up options and turning everyhting off that i dont need. although im a little confused as to what to turn off in task scheduler. i already have all the latest drivers and windows 7 updates. they are all installed correlty as ive checked and double checked
My System SpecsSystem Spec
17 Mar 2010   #7

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Kosh123 View Post
thanks for getting bk. ive done a system repair with my windows 7 disc as well as going through the strat up options and turning everyhting off that i dont need. although im a little confused as to what to turn off in task scheduler. i already have all the latest drivers and windows 7 updates. they are all installed correlty as ive checked and double checked
In task scheduler I found stuff like google chrome updater and a bunch of other things which were related to other software. Look under location column - if it isn't directly related to Microsoft.
My System SpecsSystem Spec
20 Mar 2010   #8

Windows 7
 
 

thanks for the tip mhk1058. my last restart was on monday around about lunch time and i havent had a single restart since. i think you must be right with this being a bug rather then a hardware problem just wish i realised before spending unnessecary money on it. ah well thanks again
My System SpecsSystem Spec
21 Mar 2010   #9

Windows 7 64bit
 
 

That's great, glad it helped. Just wish I knew exactly what was causing it, can't seem to find a common cause but I reckon there is a conflict/bug in Windows 7 that will get sorted by MS eventually.
My System SpecsSystem Spec
25 May 2010   #10

Windows 7
 
 
I had this problem

Had this problem on 2 different systems. I was able to solve it by turning off Intel speedstep in the bios. I also noticed others had found this solution also on intels forum.
My System SpecsSystem Spec
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 Windows 7 64bit professional, kernel power error 41




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