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Windows 7 64bit professional, kernel power error 41
As ive seen on this forum there seems to be alot people having the same sort of problem as i have. Windows 7 just seems to randomly restart without warning and all i can find in the event lot is kernel power event 41 error. ive done so many different things to try n find out the source of this problem and solve it but as yet ive had no luck.
i upgraded my pc to windows 7 just after christmas. i then had to upgrade to 4gb of RAM so that it would run obviously. since then i have added a new hardrive which seems to work fine. these random restarts have been happening since i upgraded but i cant exactly remember when they started.
ive scratched my head on this one for weeks trying to figure out the problem and i have done as follows:
1) Downloaded and installed upto date drivers
2) Run a complete virus scan
3) Cleaned all my fans
4) put more thermal paste onto my processor because it seemed to be lacking abit
5) installed a new power supply
6) checked for over heating
when i finally gave up i took it into a pc specialist and he checked everything over. after a week and a half he decied that the RAM was not paired up correctly. he also sed that my SATA cables where twisted and could have a small break in them which he has replaced.
ive just got the pc back today and within an hour of having it its randomly restarted again with no warning. i am at a lose as to what to do next.
any help would be greatly appricated :)
here is my error id
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/03/2010 15:00:03
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Kosh-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-03-12T15:00:03.643214200Z" />
<EventRecordID>42159</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Kosh-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>