Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Dump Analysis please

12 Mar 2010   #1

Windows 7 Ultimate X64 SP1
 
 
Dump Analysis please

2 BSOD's 2 different screens, and some random hangs and crashes, can someone take a look and give me a clue please?

My System SpecsSystem Spec
.

12 Mar 2010   #2

Windows 7 Professional x64
 
 

I wonder if this is caused by bad RAM.

Quote:
Cause This bug check results from a serious error in a driver or other system file. The file header checksum does not match the expected checksum.
This can also be caused by faulty hardware in the I/O path to the file (a disk error, faulty RAM, or a corrupted page file).
Source: BSOD Index


I suggest downloading a copy of Memtest86 and burning the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\031210-68843-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02804000 PsLoadedModuleList = 0xfffff800`02a41e50
Debug session time: Fri Mar 12 14:34:53.374 2010 (GMT-5)
System Uptime: 0 days 0:00:11.481
Loading Kernel Symbols
...................................................
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C0000221, {fffff8a0001efd00, 0, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5ff )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Unknown bugcheck code (c0000221)
Unknown bugcheck description
Arguments:
Arg1: fffff8a0001efd00
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0xc0000221

ERROR_CODE: (NTSTATUS) 0xc0000221 - {Bad Image Checksum}  The image %hs is possibly corrupt. The header checksum does not match the computed checksum.

EXCEPTION_CODE: (NTSTATUS) 0xc0000221 - {Bad Image Checksum}  The image %hs is possibly corrupt. The header checksum does not match the computed checksum.

EXCEPTION_PARAMETER1:  fffff8a0001efd00

EXCEPTION_PARAMETER2:  0000000000000000

EXCEPTION_PARAMETER3:  0000000000000000

EXCEPTION_PARAMETER4: 0

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002ac209f to fffff80002875f00

STACK_TEXT:  
fffff880`009a91e8 fffff800`02ac209f : 00000000`0000004c 00000000`c0000221 fffff880`009a9288 fffffa80`034f3c10 : nt!KeBugCheckEx
fffff880`009a91f0 fffff800`028c2544 : 7ff00000`00000000 00000000`00000000 00000000`00000000 fffff700`01080000 : nt!ExpSystemErrorHandler2+0x5ff
fffff880`009a9420 fffff800`02ca54b1 : 00000000`c0000221 00000000`00000001 00000000`00000001 00000000`00320000 : nt!ExpSystemErrorHandler+0xd4
fffff880`009a9460 fffff800`02ca58b6 : fffffa80`c0000221 00000000`00000001 fffffa80`00000001 00000000`00320000 : nt!ExpRaiseHardError+0xe1
fffff880`009a9790 fffff800`02ca6d66 : 00000000`c0000221 00000000`00000001 00000000`00000001 fffff880`009a9988 : nt!ExRaiseHardError+0x1d6
fffff880`009a9890 fffff800`02cb9f6f : 00000000`c0000221 00000000`08000000 fffff800`02d40828 ffffffff`8000008c : nt!NtRaiseHardError+0x1e4
fffff880`009a9930 fffff800`02cba2c9 : 00000000`002a0028 00000000`00000000 00000000`00000001 fffff800`02d709f0 : nt!PspLocateSystemDll+0xbf
fffff880`009a9a00 fffff800`02da397d : fffff800`008127a0 00000000`00000002 00000000`00000000 fffff800`029eee80 : nt!PsLocateSystemDlls+0x69
fffff880`009a9a40 fffff800`02da6b20 : 00000000`00000000 00000000`00000010 ffffffff`80000028 fffff800`008127a0 : nt!IoInitSystem+0x85d
fffff880`009a9b40 fffff800`02cf7419 : 00081711`00000000 fffffa80`021f5260 00000000`00000080 fffffa80`021f5740 : nt!Phase1InitializationDiscard+0x1290
fffff880`009a9d10 fffff800`02b19166 : 000a340a`00040a01 00000000`00000080 000c1c01`30021206 fffff800`02854479 : nt!Phase1Initialization+0x9
fffff880`009a9d40 fffff800`02854486 : fffff800`029eee80 fffffa80`021f5260 fffff800`029fcc40 00081a11`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : fffff880`009aa000 fffff880`009a4000 fffff880`009a93f0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExpSystemErrorHandler2+5ff
fffff800`02ac209f cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExpSystemErrorHandler2+5ff

FOLLOWUP_NAME:  MachineOwner

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0xc0000221_nt!ExpSystemErrorHandler2+5ff

BUCKET_ID:  X64_0xc0000221_nt!ExpSystemErrorHandler2+5ff

Followup: MachineOwner
---------
My System SpecsSystem Spec
12 Mar 2010   #3

Windows 7 Ultimate X64 SP1
 
 

thanks i will do that, iv been suspecting my ram has been dodgy for a while,

question, will using mismatched RAM (not the same brand but timings are the same) cause this?
My System SpecsSystem Spec
.


12 Mar 2010   #4

Windows 7 Professional x64
 
 

If you have a dual-channel motherboard, yes.
My System SpecsSystem Spec
12 Mar 2010   #5

Windows 7 Ultimate X64 SP1
 
 

hmm.. nope its single channel, maybe the ram i bought was dodgy, ill run memtest overnight see what happens, cheers
My System SpecsSystem Spec
13 Mar 2010   #6

Windows 7 Ultimate X64 SP1
 
 

Memtest came back as clean, i guess that just leaves a dying hard drive?

bearing in mind at least one BSOD came up with a corrupted nfts.sys and after reboot it checked for consistancy on 2 of my partitions and fixed a couple of errors does this seem a logical conclusion?
My System SpecsSystem Spec
13 Mar 2010   #7

Windows 7 Professional x64
 
 

It could be a hard drive issue; download the appropriate software from here and run a scan.
My System SpecsSystem Spec
17 Apr 2010   #8

Windows 7 Ultimate X64 SP1
 
 

sorry for resurrecting this... but i have finally got to the bottom of it, it was Zone Alarm F***ing with the file system, since ZA has been gone, not one BSOD
My System SpecsSystem Spec
17 Apr 2010   #9

Windows 7 Professional x64
 
 

ZoneAlarm...Why am I not surprised?

Glad you got it figured out.
My System SpecsSystem Spec
Reply

 Dump Analysis please





Thread Tools



Similar help and support threads for2: Dump Analysis please
Thread Forum
Crash dump analysis BSOD Help and Support
BSOD Physical Dump Analysis Help BSOD Help and Support
BSOD Physical Dump Analysis Help BSOD Help and Support
6 BSODs in 1 month - Dump Analysis please? BSOD Help and Support
BSOD Dump analysis - please help BSOD Help and Support
Some help with a mini dump analysis BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:30 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33