Windows 7: Windows 7 BSOD Driver POwer State Failure upon shutdown

MiKe092 · 13 Mar 2010

just enquiring about a bsod of death prob on my hp DV7-3006tx entertainment PC. I hope you guys can give me some input on how i can fix my Blue Screen Problem. Any help would be much appreciated . You will find the minidump files attached thanks.

Attachment 60521

Thx in advance MiKe

usasma · 13 Mar 2010

There's a couple of issues here that make this problematic to troubleshoot:

First is that there is an issue with the date/time stamps on your system files - so the Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

Next is that it's an HP system - so there's a lot of older drivers that will need replacing (HP loads more drivers than may be needed for your system - HP DV4 Drivers ). The theory behind this is that the older drivers are more likely to be a problem - so replacing them is more likely to solve issues (In short, it's a guess). If it's an HP system that came with Windows 7 installed I tend to worry less about these drivers (because of the testing that HP puts the systems through).

So, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:

Quote:

How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2008 or earlier:

Code:

000.fcl      Fri Sep 26 09:11:12 2008 - CyberLink FCL Driver - http://www.carrona.org/dvrref.html#000.fcl 
adp94xx.sys  Fri Dec 05 18:59:55 2008 - Adaptec HostRAID SAS Driver - http://www.carrona.org/dvrref.html#adp94xx.sys
adpahci.sys  Tue May 01 13:29:26 2007 - Adaptec Windows SATA Storport Driver - http://www.carrona.org/dvrref.html#adpahci.sys
adpu320.sys  Tue Feb 27 19:03:08 2007 - Adaptec .NET Ultra320 Driver - http://www.carrona.org/dvrref.html#adpu320.sys
arc.sys      Thu May 24 17:31:06 2007 - Adaptec RAID Storport Driver - http://www.carrona.org/dvrref.html#arc.sys 
djsvs.sys    Tue Apr 11 20:20:11 2006 - Adaptec Ultra SCSI miniport - http://www.carrona.org/dvrref.html#djsvs.sys
iirsp.sys    Tue Dec 13 16:48:01 2005 - Intel Raid StorPort Driver - http://www.carrona.org/dvrref.html#iirsp.sys
LHidFilt.Sys Fri Sep 21 07:05:22 2007 - Logitech SetPoint HID Filter Driver - http://www.carrona.org/dvrref.html#LHidFilt.Sys
LMouFilt.Sys Fri Sep 21 07:05:25 2007 - Logitech SetPoint HID Filter Driver - http://www.carrona.org/dvrref.html#LMouFilt.Sys
lsi_fc.sys   Tue Dec 09 17:28:47 2008 - LSI Logic Fusion-MPT FC Driver (StorPort) - http://www.carrona.org/dvrref.html#lsi_fc.sys
nfrd960.sys  Tue Jun 06 17:12:15 2006 - IBM ServeRAID Controller Driver - http://www.carrona.org/dvrref.html#nfrd960.sys
SCDEmu.SYS   Mon Aug 06 20:15:06 2007 - PowerISO Virtual Drive driver - http://www.carrona.org/dvrref.html#SCDEmu.SYS
SiSRaid2.sys Wed Sep 24 14:19:45 2008 - SiS RAID Stor Miniport Driver - http://www.carrona.org/dvrref.html#SiSRaid2.sys
sisraid4.sys Wed Oct 01 17:52:22 2008 - SiS AHCI Stor Miniport Driver - http://www.carrona.org/dvrref.html#sisraid4.sys

Summary of the BSOD:

Code:

*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Debug session time: Sat Mar 13 05:36:21.267 2010 (GMT-5)
System Uptime: 0 days 12:08:58.360
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

Windows 7: Windows 7 BSOD Driver POwer State Failure upon shutdown

Windows 7 BSOD Driver POwer State Failure upon shutdown problems?