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Windows 7: BSOD Memory_Management


14 Mar 2010   #1

windows 7 Professional x64
 
 
BSOD Memory_Management

Hi all,

I use Windows 7 X64 on my PC (Intel Q9550, 2x2gb Ram Corsait Kit DDr2) since september. I haven't had any problem and it works perfectly until last week. Unfortunately, from a week I'am unable to start my pc with windows because I've an error message:

Quote:
Windows error recovery

windows failed to start. a recent hardware or software change might be the cause.

If windows files have been damaged or configured incorrectly, startup repair can help daignose and fix the problem. If power was interrupted during startup, choose start windows normally.

launch startup repair
start windows normally.
I try to run the startup repair, but after 5 minutes it told me that it was unable to find a solution to my problem and my computer restart.
If I try to restart my computer and launch windows normally I've two different way. Sometime I couldn't start windows and after 2 minutes that I see the windows 7 logo my computer automatically restart. While sometime, I could start my computer and logon into windows but I have a wrong screen resolution and after 5 minutes I see some BSOD with error "memory_management" or "page_fault_in_non_paged_area" or "process_or_thread_crucial_to_system_operation_has_unexpectly_exited_or_been_terminated"


STOP 0X00000050 (0XFFFFF8A800E2B068,0X0000000000000000,0XFFFFF8000D1AC426,0X0000000000000005).

and some time I've a CPU over temperature ERROR (100) after reboot.

If I try to launch on the same computer the other operative system installed (Ubuntu 9.04) it works perfectly. I don't change any hardware configuration recently so I don't have idea on the cause of the problem.

I upload the Minidump files.
Any ideas?

Thanks for your patience
Best regards

My System SpecsSystem Spec
.

14 Mar 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Mone View Post
Hi all,

I use Windows 7 X64 on my PC (Intel Q9550, 2x2gb Ram Corsait Kit DDr2) since september. I haven't had any problem and it works perfectly until last week. Unfortunately, from a week I'am unable to start my pc with windows because I've an error message:

Quote:
Windows error recovery

windows failed to start. a recent hardware or software change might be the cause.

If windows files have been damaged or configured incorrectly, startup repair can help daignose and fix the problem. If power was interrupted during startup, choose start windows normally.

launch startup repair
start windows normally.
I try to run the startup repair, but after 5 minutes it told me that it was unable to find a solution to my problem and my computer restart.
If I try to restart my computer and launch windows normally I've two different way. Sometime I couldn't start windows and after 2 minutes that I see the windows 7 logo my computer automatically restart. While sometime, I could start my computer and logon into windows but I have a wrong screen resolution and after 5 minutes I see some BSOD with error "memory_management" or "page_fault_in_non_paged_area" or "process_or_thread_crucial_to_system_operation_has_unexpectly_exited_or_been_terminated"


STOP 0X00000050 (0XFFFFF8A800E2B068,0X0000000000000000,0XFFFFF8000D1AC426,0X0000000000000005).

and some time I've a CPU over temperature ERROR (100) after reboot.

If I try to launch on the same computer the other operative system installed (Ubuntu 9.04) it works perfectly. I don't change any hardware configuration recently so I don't have idea on the cause of the problem.

I upload the Minidump files.
Any ideas?

Thanks for your patience
Best regards
You have a couple of causes here but they are al related to memory. Before you can track down the individual causes you need to resolve the memory problem.

I would download memtestx86 and run it for 5 passes.

Let us know the results

Ken
\




Code:
031110-49389-01.dmp    3/11/2010 12:03:22 PM    NTFS_FILE_SYSTEM    0x00000024    00000000`001904fb    fffff880`02688768    fffff880`02687fc0    fffff800`02e9c017    Ntfs.sys    Ntfs.sys+213d8                    x64        C:\Users\K\Desktop\Minidump\031110-49389-01.dmp    4    15    7600    
031110-32339-01.dmp    3/11/2010 10:25:48 AM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffff8a8`073b8218    00000000`00000000    fffff800`030f74b3    00000000`00000005    atapi.sys    atapi.sys+16e4                    x64        C:\Users\K\Desktop\Minidump\031110-32339-01.dmp    4    15    7600    
030910-30872-01.dmp    3/9/2010 11:04:44 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00005003    fffff781`c0000000    00000000`000008c7    fffff8a0`0070b009    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\Minidump\030910-30872-01.dmp    4    15    7600    
012510-25521-01.dmp    1/25/2010 3:17:32 PM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041287    00000080`070aec6a    00000000`00000000    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\Minidump\012510-25521-01.dmp    4    15    7600    
012510-25022-01.dmp    1/25/2010 2:13:28 PM    NTFS_FILE_SYSTEM    0x00000024    00000000`001904fb    fffff880`09ec4448    fffff880`09ec3ca0    fffff800`02cea010    Ntfs.sys    Ntfs.sys+213d8                    x64        C:\Users\K\Desktop\Minidump\012510-25022-01.dmp    4    15    7600
My System SpecsSystem Spec
14 Mar 2010   #3

windows 7 Professional x64
 
 

Thanks zigzag3143
I follow your advise and I found a lot of error on my RAM, so I try to remove a block of RAM and I resolve my problem, so I think that it was broken. Now my computer works perfectly but it has only 2Gb of RAM.
Has anyone had experience with the Corsair and the assistance of Corsair? I read that all Corsair DRAM memory modules have a lifetime warranty.

Thanks to all
My System SpecsSystem Spec
.


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