BSOD need help

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  1. Posts : 7
    windows 7
       #1

    BSOD need help


    I just upgraded to windows 7. everything works great until i try to play WOW or WOW trys to up date, then I get the BSOD. Tried back dating my video driver, didnt help.

    here's my pc:

    Machine name: K-PC
    Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.091207-1941)
    Language: English (Regional Setting: English)
    System Manufacturer: Gateway
    System Model: MIDWAY
    BIOS: BIOS Date: 09/26/03 13:44:41 Ver: 08.00.09
    Processor: Intel(R) Pentium(R) 4 CPU 2.60GHz (2 CPUs), ~2.6GHz
    Memory: 4096MB RAM
    Available OS Memory: 3686MB RAM
    Page File: 1056MB used, 6313MB available
    Windows Dir: E:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode
    Card name: ATI Radeon HD 3600 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter AGP (0x9598)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9598&SUBSYS_95981002&REV_00
    Display Memory: 1272 MB
    Dedicated Memory: 1021 MB
    Shared Memory: 251 MB
    Current Mode: 1280 x 1024 (32 bit) (75Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: PRI1600
    Native Mode: 800 x 600(p) (60.317Hz)
    Output Type: DVI
    Driver Name: atiu9pag.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
    Driver File Version: 8.14.0001.6091 (English)
    Driver Version: 8.690.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 12/11/2009 11:50:12, 20480 bytes
    WHQL Logo'd: Yes

    this is the event report:

    -System
    -Provider[ Name] Microsoft-Windows-Kernel-Power[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID41Version2Level1Task63Opcode0Keywords0x8000000000000002-TimeCreated[ SystemTime] 2010-03-14T18:13:43.484375000Z
    EventRecordID2773Correlation-Execution[ ProcessID] 4[ ThreadID] 8
    ChannelSystemComputerk-PC-Security[ UserID] S-1-5-18

    -EventData
    BugcheckCode209BugcheckParameter10x60BugcheckParameter20x2BugcheckParameter30x0BugcheckParameter40x8ce5e38eSleepInProgressfalsePowerButtonTimestamp0
    Last edited by akellym; 14 Mar 2010 at 14:42.
      My Computer


  2. Posts : 86
    Windows 7
       #2

    Upload the minidump files according to these instructions: https://www.sevenforums.com/crash-loc...d-problem.html
      My Computer


  3. Posts : 7
    windows 7
    Thread Starter
       #3

    file attached now!
      My Computer


  4. Posts : 86
    Windows 7
       #4

    Your linksys driver is causing the problem. Your network adapter or router is probably not compatible with Windows 7. The timestamp on the driver is from 2000. See below inside the code box near the bottom outlined in blue. Also look here:Linksys Driver Download.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Nickle\AppData\Local\Temp\Rar$DI12.270\031410-27437-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*Symbol information
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82845000 PsLoadedModuleList = 0x82984570
    Debug session time: Sun Mar 14 09:34:35.286 2010 (GMT-4)
    System Uptime: 0 days 4:21:21.270
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {21a, 2, 0, 8ceb038e}
    
    Unable to load image \SystemRoot\system32\DRIVERS\lne100v4.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for lne100v4.sys
    *** ERROR: Module load completed but symbols could not be loaded for lne100v4.sys
    Probably caused by : lne100v4.sys ( lne100v4+194d )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000021a, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 8ceb038e, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 829a4700
    Unable to read MiSystemVaType memory at 829840c0
     0000021a 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    ndis!NdisMCompleteBufferPhysicalMapping+27
    8ceb038e ff7014          push    dword ptr [eax+14h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  82963b64 -- (.trap 0xffffffff82963b64)
    ErrCode = 00000000
    eax=00000206 ebx=8ceb0367 ecx=8695ffd8 edx=86967c00 esi=8280f400 edi=000001fb
    eip=8ceb038e esp=82963bd8 ebp=82963be4 iopl=0         nv up ei pl nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
    ndis!NdisMCompleteBufferPhysicalMapping+0x27:
    8ceb038e ff7014          push    dword ptr [eax+14h]  ds:0023:0000021a=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 8ceb038e to 8287db5b
    
    STACK_TEXT:  
    82963b64 8ceb038e badb0d00 86967c00 942ee6e7 nt!KiTrap0E+0x2cf
    82963be4 942ef94d 863d10e0 00000206 000001fb ndis!NdisMCompleteBufferPhysicalMapping+0x27
    WARNING: Stack unwind information not available. Following frames may be wrong.
    82963c2c 8ceb218d 864464f8 8695ee90 863d10e0 lne100v4+0x194d
    82963c58 8ce8254c 8695eea4 8695ee90 00000000 ndis!ndisMDpc+0x173
    82963c78 8289a815 8695eea4 8695ee90 00000000 ndis!ndis5InterruptDpc+0x99
    82963cd4 8289a678 82966d20 82970240 00000000 nt!KiExecuteAllDpcs+0xf9
    82963d20 8289a498 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
    82963d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    lne100v4+194d
    942ef94d ??              ???
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  lne100v4+194d
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: lne100v4
    
    IMAGE_NAME:  lne100v4.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  391113b6
    
    FAILURE_BUCKET_ID:  0xD1_lne100v4+194d
    
    BUCKET_ID:  OLD_IMAGE_lne100v4.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm lne100v4
    start    end        module name
    942ee000 942f5580   lne100v4 T (no symbols)           
        Loaded symbol image file: lne100v4.sys
        Image path: \SystemRoot\system32\DRIVERS\lne100v4.sys
        Image name: lne100v4.sys
        Timestamp:        Thu May 04 02:07:50 2000 (391113B6)
        CheckSum:         00015436
        ImageSize:        00007580
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Last edited by nickle; 14 Mar 2010 at 16:10.
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #5

    To get up-to-date Linksys drivers and problem reports:
    Welcome to Linksys.com
      My Computer


  6. Posts : 845
    Windows 7 - Vista
       #6

    WOW!

    That is one old driver to find in a Windows 7 system!

    Timestamp: Thu May 04 02:07:50 2000 (391113B6)


    jcgriff2

    .
      My Computer


  7. Posts : 7
    windows 7
    Thread Starter
       #7

    ok, so i down load the latest drive with a 2009 date on it, remove the old and install the new.... it still says 2000 on the driver i just installed! what the flip!!!
      My Computer


  8. Posts : 7
    windows 7
    Thread Starter
       #8

    thanks for all your help, talked with linksys... they dont have a driver for this card that will work with windows 7
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #9

    akellm,
    Sorry to hear that. If you go looking for a replacement, try to get one that has the Windows 7 Logo. Unfortunately, a device can be "Windows 7 Compatible" but not have received the MS Logo. Without the logo, sometimes the device will work, sometimes only under some special circumstances or with certain shortcomings.
      My Computer


  10. Posts : 7
    windows 7
    Thread Starter
       #10

    so i'm no longer having the wow issue. no it's just freeze up at randoms times. i have attached a new dump file for you to see...
      My Computer


 
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