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Windows 7: Spontanious Shut Down, (No noticable BSOD)

15 Mar 2010   #1
PaulyStones

Window 7 Pro Sp 1
 
 
Spontanious Shut Down, (No noticable BSOD)

My first time posting...sorry if a repeat of others problem...give me a newbie pass...OK?

My PC will just shut down...plain and simple...no BSOD...unless it is so fast i don't see it...no drama...just like it was unplugged...

It happens when I :

Stream from Fox on Demand...Hulu...SyFy.com...etc

Game on MMOs, like City of Heroes

sometimes when i use visualizations w/ WMPlayer

VGA drivers are up to date...

ALSO 2nd item below...plz read

Help me please

specs:
Nvidia GTX 260 SC ed (driver up to date)
ASUS P5Q PRO MB (driver up to date as needed)
2x 2G corsair Ram
Fans o Plenty
Silverstone 700 watt 80-plus PSU
over 300 G free space on HDD
ACER x233H 23 inch w/ 1920 x 1080 Native resolution
Intel Core 2 Quad Q9550 2.83 GHz
Windows 7 Home Premmie

The following is in the event manager about a min before the power fails:

"The Service Protection Service Has Entered The Stopped State"




- System

- Provider

[ Name] Service Control Manager
[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName] Service Control Manager

- EventID 7036

[ Qualifiers] 16384

Version 0

Level 4

Task 0

Opcode 0

Keywords 0x8080000000000000

- TimeCreated

[ SystemTime] 2010-03-15T03:43:23.568005900Z

EventRecordID 32222

Correlation

- Execution

[ ProcessID] 524
[ ThreadID] 3376

Channel System

Computer PaulyP-HOME

Security


- EventData

param1 Software Protection
param2 stopped
7300700070007300760063002F0031000000


--------------------------------------------------------------------------------

==========================================================
ALSO...What does this mean...it appears 4 times with Processor 0...then proc 1...2...and lastly 3...

Processor 0 in group 0 exposes the following:

1 idle state(s)
3 performance state(s)
0 Throttle state(s)


- System

- Provider

[ Name] Microsoft-Windows-Kernel-Processor-Power
[ Guid] {0F67E49F-FE51-4E9F-B490-6F2948CC6027}

EventID 26

Version 0

Level 4

Task 4

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2010-03-15T03:36:09.282815500Z

EventRecordID 32135

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 44

Channel System

Computer PaulyP-HOME

- Security

[ UserID] S-1-5-18


- EventData

Group 0
Number 0
IdleStateCount 1
PerfStateCount 3
ThrottleStateCount 0
IdleState 01
PerfState 110B0000640000002009000052000000D307000046000000


My System SpecsSystem Spec
15 Mar 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

How long has this been happening? Could a System Restore possibly help?

I would also suggest a system files check. Open an elevated command prompt and enter sfc /scannow.


If all else fails, it may be time for a Repair Install.


Good luck!

~JK
My System SpecsSystem Spec
15 Mar 2010   #3
PaulyStones

Window 7 Pro Sp 1
 
 

Thx JK...running the sfc scan as i type this...also...how do i get a copy of the mini dump...i can't even find or pull up anything when i search for "mini dump"?

EDIT: The Windows Resource Protection did not find any integrity violations
My System SpecsSystem Spec
15 Mar 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

My System SpecsSystem Spec
17 Mar 2010   #5
PaulyStones

Window 7 Pro Sp 1
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
JK...I try to do this...but cannot get a file to appear...i go to :

START>CONTROL PANAL>SYSTEM>SYSTEM>advanced system settings> start up and recovery > settings > set it to small memory Dump 256 KB (there is no 64k...just 256KB and Kernel Memory Dump

Then there is a small window below with :%SystemRoot%\Minidump OR %SystemRoot%\MEMORY.DMP respectivly

Where is that...and where can i find the actual mem dump to post on here...

Newbie pass number 2 please...

Please don't be afraid to talk to me like I am 7...i really feel like i am so out of my index on these boards sometimes...but how else am i to learn, right?

Thanks
My System SpecsSystem Spec
17 Mar 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

The dmps will either be in C:\Windows\Minidump, or in C:\Windows.
My System SpecsSystem Spec
19 Mar 2010   #7
JammyPox

Windows 7 Home Premium 64 bit. (OEM)
 
 

Hi Pauly, I've had similar problem for 7 weeks now, and have had to revert to the RMA process, starting with the PSU (it's replacement is due this week). Your problem could be hardware related (try leaving it in the BIOS setup for a while, and see if it powers off, then you can rule out the OS). Also try swapping components, if you have any spare, and check all connectors.
My System SpecsSystem Spec
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 Spontanious Shut Down, (No noticable BSOD)




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