My computer will shows BSOD if a video is playing


  1. Posts : 2
    Windows 7 Ultimate
       #1

    My computer will shows BSOD if a video is playing


    Hello,

    Few days ago I was playing Assassin's Creed and my pc will freeze and said that Assassin's Creed has stopped working. At first i thought it was because of hot weather here that make my CPU overheat. After that my pc starts to BSOD everytime I watch video even in YouTube. I'm suspecting my graphic card is the culprit but I hope that anyone can help me here. So I write down the BSOD and I will paste it here:

    *** STOP: 0x00000050 (0xFFFFFA00036BC800, 0X0000000000000000, x0FFFFF88004A0B1D4, 0x0000000000000007)

    *** atikmdag.sys - Address FFFFF88004A0B1D4 base at 49345149

    ---------------------------------------
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFFA00036BC800
    BCP2: 0000000000000000
    BCP3: FFFFF88004A0B1D4
    BCP4: 0000000000000007
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\031610-12168-01.dmp
    C:\Users\Tombiog\AppData\Local\Temp\WER-20701-0.sysdata.xml

    Hopefully someone can help me here before I go out to buy a new hardware

    My PC specs is:

    Motherboard : Gigabyte MA78GM-US2H AM2+
    Processor : AMD Phenom(tm) II X3 710 2.60GHz
    Graphic Card : Gigabyte HD-4670 1Gb DDR3 128 bit GV-R467ZL-1GI
    Memory : Kingston 2Gb DDR2 800
    Hard disk : Western Digital 320Gb SATA
    Cooling system: Cooler Master Hyper N620

    Kenneth
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    kennethlanz said:
    Hello,

    Few days ago I was playing Assassin's Creed and my pc will freeze and said that Assassin's Creed has stopped working. At first i thought it was because of hot weather here that make my CPU overheat. After that my pc starts to BSOD everytime I watch video even in YouTube. I'm suspecting my graphic card is the culprit but I hope that anyone can help me here. So I write down the BSOD and I will paste it here:

    *** STOP: 0x00000050 (0xFFFFFA00036BC800, 0X0000000000000000, x0FFFFF88004A0B1D4, 0x0000000000000007)

    *** atikmdag.sys - Address FFFFF88004A0B1D4 base at 49345149

    ---------------------------------------
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFFA00036BC800
    BCP2: 0000000000000000
    BCP3: FFFFF88004A0B1D4
    BCP4: 0000000000000007
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\031610-12168-01.dmp
    C:\Users\Tombiog\AppData\Local\Temp\WER-20701-0.sysdata.xml

    Hopefully someone can help me here before I go out to buy a new hardware

    My PC specs is:

    Motherboard : Gigabyte MA78GM-US2H AM2+
    Processor : AMD Phenom(tm) II X3 710 2.60GHz
    Graphic Card : Gigabyte HD-4670 1Gb DDR3 128 bit GV-R467ZL-1GI
    Memory : Kingston 2Gb DDR2 800
    Hard disk : Western Digital 320Gb SATA
    Cooling system: Cooler Master Hyper N620

    Kenneth
    Hi Kenn

    We actually need the DMP file. use this to find and upload it to us. https://www.sevenforums.com/crash-loc...blem.htmlhanks

    Kenn J
    T
      My Computer


  3. Posts : 1,083
    Windows 7 Enterprise 64-bit
       #3

    Well, it's definitely a GPU issue, because ATIKMDAG.SYS is the ATI Radeon Kernel mode driver. Looking around on Google and various forums, this seems to be a common issue.

    Read this, it explains everything: http://forums.amd.com/game/messagevi...hreadid=104677
      My Computer


  4. Posts : 2
    Windows 7 Ultimate
    Thread Starter
       #4

    Thank you for replying Kenn J and FRED. ok i uploaded my dmp files now and I have many of them in my minidump folder so I just upload all because I don't know which one is the correct one. Hopefully I uploaded the correct file. Sorry for the trouble and thank you for the help.
      My Computer


 

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