black screen with cursor


  1. Posts : 1
    windows 7
       #1

    black screen with cursor


    seven days ago, i bought a hp laptop with windows 7 home basic. i installed some softwares and updated some patches. then one day i couldn't find my desktop,a black screen and a cursor. ctrl+alt+del still works.my os passes the microsoft verification. this is the first time i try win7. it is the worst os i have ever seen.
    help me,plz
      My Computer


  2. Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       #2

    Hi thunder9741,

    Can you please fill out your system specs? That will help a lot, thanks.

    Walker
    Windows Outreach Team
      My Computer


  3. Posts : 759
    Windows 7 Enterprise x64
       #3

    thunder8741 said:
    seven days ago, i bought a hp laptop with windows 7 home basic. i installed some softwares and updated some patches. then one day i couldn't find my desktop,a black screen and a cursor. ctrl+alt+del still works.my os passes the microsoft verification. this is the first time i try win7. it is the worst os i have ever seen.
    help me,plz
    When you get it fixed your going to LOVE Windows 7!!! Microsoft FINALLY got it right this time.

    Have tried to do a startup repair yet?
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    thunder,
    What's the chance that you can use Windows 7's System Restore feature?

    Quite often when software is installed or updates are installed, then Win 7 stores off registry settings and other info so that it can restore your system if need be.

    To access System Restore:
    WIN key + Pause/Break key combo.
    From the task lists on the left-hand side, choose "System Protection"
    Click on the System Restore button.
    Win 7 is going to guess a restore point. Win7's guess is usually wrong. SO-
    Select the "Choose a different restore point" radio button
    Click on NEXT button
    Select the restore point you want and hit the NEXT button.
    After you've got to the point where Win7 is restoring, then rebooting (be PATIENT),
    if all goes well then after you've logged on there will be a message saying that the system restore was successful.

    Either with software or settings or hardware failure (unlikely in this case), you have shot yourself in the foot.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:47.
Find Us