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Windows 7: blue screen of death with 64bit windows 7 on HP laptop


17 Mar 2010   #1

windows
 
 
blue screen of death with 64bit windows 7 on HP laptop

hi,

I have bought a new HP 64bit laptop with windows & preinstalled. yesterday i had the blue screen of death - on restarting it goes to blue screen again. I was advised to run with F10 and left the pc to do its own thing for 2 hours, with no results. also ran the hard drive scan with no results. following reboot, i hadnt restored the original settings as my software links were still on the desktop. couldnt get as far as running HP troubleshoot

my error codes were:
0x000000F4 ( 0X0000000000000003, 0XFFFFFA8006842B30, 0XFFFFFA8006842E10, 0XFFFFF80002F7E240 )

ive seen that the code of 0x000000F4 is usually fixed by running a registry check, but dont know what the other codes are. my issue is that i cant get as far as the internet and running the registry check as my pc keeps crashing

it first crashed with blue screen on running Skype, but ive had no blue screen issues before. 'my expat tv' file crashed it once, but with no blue screen

am working in the US for 4 months and if i dont have my laptop am going to go postal - please help me?

thanks

candice

My System SpecsSystem Spec
.

17 Mar 2010   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

cblackwe,
Help me out here.
If you simply boot your laptop and do not try to connect to the internet, run any games, in fact, don't try do do anything, then does the laptop boot successfully and not blue/black screen/freeze?

I realize that the the laptop is simply a small room heater but then we will have an indication than unstressed and unbothered that your laptop is functioning.
My System SpecsSystem Spec
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 blue screen of death with 64bit windows 7 on HP laptop




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