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Windows 7: Blue Screen whenever the pc idle or using

17 Mar 2010   #1

window 7
Blue Screen whenever the pc idle or using

i have try to reisntall the window
updating all the driver
uninstall anti virus progamme also cant solve the problem
any one can help me

attached MiniDump, MSINFO32, Driver List and Event Logs

thanks everyone

My System SpecsSystem Spec
18 Mar 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Quote   Quote: Originally Posted by spring1012 View Post
i have try to reisntall the window
updating all the driver
uninstall anti virus progamme also cant solve the problem
any one can help me

attached MiniDump, MSINFO32, Driver List and Event Logs

thanks everyone
Hello Spring Welcome to SF,

I guess the issue is with your Display card ATI Radeon HD 3200 remove the existing driver completely and download a fresh copy from ATI's website NOT from Windows Update. If your Overclocking please stop. Make sure your BIOS have the latest firmware. If you using any Antivirus or Firewall uninstall it and see whether that makes any difference.

Run the Memory Diagnostic & HD Diagnostic

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator >SFC/ SCANNOW
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
Debugging Details:
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
00000000`00000000 ??              ???
EXCEPTION_PARAMETER1:  0000000000000000
EXCEPTION_PARAMETER2:  0000000000000000
EXCEPTION_RECORD:  fffff8800458b328 -- (.exr 0xfffff8800458b328)
ExceptionAddress: fffff80003ee2af8 (nt!KiTimerWaitTest+0x00000000000001b8)
ExceptionCode: c000001d (Illegal instruction)
ExceptionFlags: 00000000
NumberParameters: 0
TRAP_FRAME:  fffff8800458b3d0 -- (.trap 0xfffff8800458b3d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000000001
rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003ee2af8 rsp=fffff8800458b560 rbp=fffffa80064da708
r8=fffff88004565301  r9=0000000000000003 r10=000000000000004d
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffff800`03ee2af8 83e003          and     eax,3
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80003ed0c2e to fffff80003ed8ed0
fffff880`0458a408 fffff800`03ed0c2e : fffffa80`05476b80 fffffa80`000001c0 fffff880`0458ab80 fffff800`03f05e28 : nt!KeBugCheck
fffff880`0458a410 fffff800`03efebed : fffff800`040e5c24 fffff800`0401ea3c fffff800`03e67000 fffff880`0458b328 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`0458a440 fffff800`03f06250 : fffff800`04026b5c fffff880`0458a4b8 fffff880`0458b328 fffff800`03e67000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`0458a470 fffff800`03f131b5 : fffff880`0458b328 fffff880`0458ab80 fffff880`00000000 fffffa80`064da700 : nt!RtlDispatchException+0x410
fffff880`0458ab50 fffff800`03ed8542 : fffff880`0458b328 fffffa80`064da708 fffff880`0458b3d0 00000000`00000000 : nt!KiDispatchException+0x135
fffff880`0458b1f0 fffff800`03ed669f : fffff880`0458b3d0 fffffa80`05aaa002 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`0458b3d0 fffff800`03ee2af8 : fffff880`045d3180 fffffa80`04890b60 00000000`00000000 fffffa80`03d3cba8 : nt!KiInvalidOpcodeFault+0x11f
fffff880`0458b560 fffff800`03ee42cd : fffffa80`064da700 fffffa80`06520c68 fffffa80`06520c68 00000000`00000002 : nt!KiTimerWaitTest+0x1b8
fffff880`0458b5e0 fffff800`03ee4e7e : 000000a1`b0918182 fffff880`0458bc58 00000000`0043d14d fffff880`04565f28 : nt!KiProcessExpiredTimerList+0x6d
fffff880`0458bc30 fffff800`03ee4697 : 0000002f`5f3cc8c2 0000002f`0043d14d 0000002f`5f3cc8e6 00000000`0000004d : nt!KiTimerExpiration+0x1be
fffff880`0458bcd0 fffff800`03ee16fa : fffff880`04563180 fffff880`0456dfc0 00000000`00000000 fffff880`056c2588 : nt!KiRetireDpcList+0x277
fffff880`0458bd80 00000000`00000000 : fffff880`0458c000 fffff880`04586000 fffff880`0458bd40 00000000`00000000 : nt!KiIdleLoop+0x5a
fffff800`03ed0c2e 90              nop
SYMBOL_NAME:  nt!KiKernelCalloutExceptionHandler+e
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  ntkrnlmp.exe
FAILURE_BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e
BUCKET_ID:  X64_0x1E_nt!KiKernelCalloutExceptionHandler+e
Followup: MachineOwner
Hope this helps,
My System SpecsSystem Spec
18 Mar 2010   #3

window 7

Thanks Jack Sparrow

HD 3200 is my onboard display
i have XFX 5750 inside
I try to remove onboard one
see any crash and report 3days after
thank you for helping
My System SpecsSystem Spec


 Blue Screen whenever the pc idle or using

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