Bsod help please! first time!

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  1. PHOBOY510
    Posts : 43
    Windows 7 Ultimate x64/Windows 7 Home Premium x64
       New #1

    Bsod help please! first time!


    I have an HP M8430f PC desktop, with upgrades such as an ANTEC earthwatts 650
    and ATI 4870.

    Lately for a couple months, the computer would crash on cold start ups.
    and after it crashed the I would usually get bluescreens or nothing at all. it would sometimes turn the screen black and the monitor would lose signal, but the computer would still be on. Sometimes it would just randomly restart or hang on a certain screen. This also happens during start up where it would just hang on the windows logo screen or etc.
    After crashing and starting up 6-7 times (holding power button to shut it off and turn it back on) it would finally run without crashing

    Thanks again guys , appreciate it
    Last edited by PHOBOY510; 19 Mar 2010 at 19:19. Reason: more details
      My Computer
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  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    Welcome!

    Unfortunately, that is only a shortcut to your dmp file.

    Do you think you could upload the original for us?

    Thanks,
    ~JK
      My Computer
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  4. PHOBOY510
    Posts : 43
    Windows 7 Ultimate x64/Windows 7 Home Premium x64
    Thread Starter
       New #3

    thanks for responding!
    sorry about that, i hope this is the correct one
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  6. PHOBOY510
    Posts : 43
    Windows 7 Ultimate x64/Windows 7 Home Premium x64
    Thread Starter
       New #4

    anyone with some help please?
      My Computer
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  7. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #5

    Try opening an elevated command prompt and entering sfc /scannow.

    That will scan for bad system files.
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  8. ickymay
    Posts : 1,360
    win7 ultimate / virtual box
       New #6

    PHOBOY510 said:
    thanks for responding!
    sorry about that, i hope this is the correct one
    this is not a windows 7 Operating System ?

    the NT kernel is incorrect and windows debugger shows this as
    Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1)
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  10. PHOBOY510
    Posts : 43
    Windows 7 Ultimate x64/Windows 7 Home Premium x64
    Thread Starter
       New #7

    thats correct, I had windows 7 ultimate 64 bit, and it kept crashing, so an HP tech told me to revert back to vista SP2 and upgrade the bios etc. I figure that since it was crashing so much on windows 7, that if i fix the problem in windows vista before i upgrade to windows 7, it would go away. And as I'm writing this I got another bsod which I will post as well. Do you guys think the problem is me using a windows vista 64 bit home premium and upgrading it to windows 7 ultimate 64 bit RETAIL which is causing the problem?

    John: finished doing the scan and nothings wrong
      My Computer
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  11. PHOBOY510
    Posts : 43
    Windows 7 Ultimate x64/Windows 7 Home Premium x64
    Thread Starter
       New #8

    PHOBOY510 said:
    thats correct, I had windows 7 ultimate 64 bit, and it kept crashing, so an HP tech told me to revert back to vista SP2 and upgrade the bios etc. I figure that since it was crashing so much on windows 7, that if i fix the problem in windows vista before i upgrade to windows 7, it would go away. And as I'm writing this I got another bsod which I will post as well. Do you guys think the problem is me using a windows vista 64 bit home premium and upgrading it to windows 7 ultimate 64 bit RETAIL which is causing the problem?

    John: finished doing the scan and nothings wrong

    sry theres the crash dump file
      My Computer
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  12. ickymay
    Posts : 1,360
    win7 ultimate / virtual box
       New #9

    PHOBOY510 said:
    thats correct, I had windows 7 ultimate 64 bit, and it kept crashing, so an HP tech told me to revert back to vista SP2 and upgrade the bios etc. I figure that since it was crashing so much on windows 7, that if i fix the problem in windows vista before i upgrade to windows 7, it would go away. And as I'm writing this I got another bsod which I will post as well. Do you guys think the problem is me using a windows vista 64 bit home premium and upgrading it to windows 7 ultimate 64 bit RETAIL which is causing the problem?

    John: finished doing the scan and nothings wrong
    yes :)

    your best bet is perform a format and fresh install of windows 7 , apply all your drivers from your manufacturers websites, such as chipset and sound and gfx etc then if you experience any problems post them here
      My Computer
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  13. PHOBOY510
    Posts : 43
    Windows 7 Ultimate x64/Windows 7 Home Premium x64
    Thread Starter
       New #10

    ickymay said:
    PHOBOY510 said:
    thats correct, I had windows 7 ultimate 64 bit, and it kept crashing, so an HP tech told me to revert back to vista SP2 and upgrade the bios etc. I figure that since it was crashing so much on windows 7, that if i fix the problem in windows vista before i upgrade to windows 7, it would go away. And as I'm writing this I got another bsod which I will post as well. Do you guys think the problem is me using a windows vista 64 bit home premium and upgrading it to windows 7 ultimate 64 bit RETAIL which is causing the problem?

    John: finished doing the scan and nothings wrong
    yes :)

    your best bet is perform a format and fresh install of windows 7 , apply all your drivers from your manufacturers websites, such as chipset and sound and gfx etc then if you experience any problems post them here

    the problem is HP doesn't have any drivers for windows 7 for my PC model number
      My Computer
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