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Windows 7: Win7 Pro x64 Constant BDOD Please Help

21 Mar 2010   #1
kokink1212

Windows 7 Professional x64
 
 
Win7 Pro x64 Constant BDOD Please Help

Hi, I wonder if anybody can help me. I have been having constant BSOD on Win7 Pro x64 on my Dell Studio 1557 Core i7 720QM, ATI 4570 HD, Intel Wifilink 5300 AGN. All drivers and BIOS are up to date as of 21/10/2010 with Dell or Intel latest drivers. I have reinstalled the OS at least 3 times, these BSOD come and go, sometimes up to 10 times a day and then sometimes not at all for a few weeks. Please find mini dumps attached.

All of the mini dump files I have looked at point to: Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 ), but I don'treally know what I'm looking at.



Please help, this is maddening!


Kind Regards,


My System SpecsSystem Spec
.
21 Mar 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kokink1212 View Post
Hi, I wonder if anybody can help me. I have been having constant BSOD on Win7 Pro x64 on my Dell Studio 1557 Core i7 720QM, ATI 4570 HD, Intel Wifilink 5300 AGN. All drivers and BIOS are up to date as of 21/10/2010 with Dell or Intel latest drivers. I have reinstalled the OS at least 3 times, these BSOD come and go, sometimes up to 10 times a day and then sometimes not at all for a few weeks. Please find mini dumps attached.

All of the mini dump files I have looked at point to: Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 ), but I don'treally know what I'm looking at.



Please help, this is maddening!


Kind Regards,


Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

Think they are saying memory? All of the crashes are virtually identical. Since the most frequently mentioned cause is memory lets start there.

Download memtestx86 and run for at least 5 passes. If the memory passes (I suspect it wont) run a system file check

(type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

If you are overclocking stop.
If you have a raid upgrade its driver.

let us know if you need help

Ken


Code:
012610-2145466-01.dmp    1/26/2010 1:14:44 PM    DRIVER_POWER_STATE_FAILURE    0x1000009f    00000000`00000004    00000000`00000258    fffffa80`03ba4b60    fffff800`00b9c510    ntoskrnl.exe    ntoskrnl.exe+77dda                    x64        C:\Users\K\Desktop\New folder (3)\012610-2145466-01.dmp    8    15    7600    
020110-42182-01.dmp    2/1/2010 6:50:30 PM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    00000000`00000000    00000000`00000002    00000000`00000000    fffff800`0ddf5477    hal.dll    hal.dll+2477                    x64        C:\Users\K\Desktop\New folder (3)\020110-42182-01.dmp    8    15    7600    
020110-39015-01.dmp    2/1/2010 2:13:20 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`000d1337    fffff880`07fd8fe0    00000000`00000000    win32k.sys    win32k.sys+c1337                    x64        C:\Users\K\Desktop\New folder (3)\020110-39015-01.dmp    8    15    7600    
012510-27066-01.dmp    1/25/2010 8:21:06 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c8d798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\012510-27066-01.dmp    8    15    7600    
012510-27112-01.dmp    1/25/2010 8:27:04 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c57798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\012510-27112-01.dmp    8    15    7600    
012510-28516-01.dmp    1/25/2010 8:33:08 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02ca1798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\012510-28516-01.dmp    8    15    7600    
013110-27144-01.dmp    1/31/2010 8:15:54 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c56798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013110-27144-01.dmp    8    15    7600    
013110-30404-01.dmp    1/31/2010 8:10:00 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c95798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013110-30404-01.dmp    8    15    7600    
013110-33306-01.dmp    1/31/2010 8:04:04 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c58798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013110-33306-01.dmp    8    15    7600    
020110-26910-01.dmp    2/1/2010 7:09:24 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c88798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\020110-26910-01.dmp    8    15    7600    
020110-29874-01.dmp    2/1/2010 6:59:10 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c59798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\020110-29874-01.dmp    8    15    7600    
020110-39187-01.dmp    2/1/2010 7:23:18 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c3b798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\020110-39187-01.dmp    8    15    7600    
020110-39421-01.dmp    2/1/2010 9:14:32 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c45798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\020110-39421-01.dmp    8    15    7600    
020210-43243-01.dmp    2/2/2010 9:52:36 AM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02ca2798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\020210-43243-01.dmp    8    15    7600    
020210-43883-01.dmp    2/2/2010 9:58:56 AM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c86798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\020210-43883-01.dmp    8    15    7600    
020210-44070-01.dmp    2/2/2010 9:40:42 AM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c9b798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\020210-44070-01.dmp    8    15    7600    
020610-47595-01.dmp    2/6/2010 7:55:20 AM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c88798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\020610-47595-01.dmp    8    15    7600    
031610-42541-01.dmp    3/16/2010 1:26:24 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c52798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031610-42541-01.dmp    8    15    7600    
031610-45053-01.dmp    3/16/2010 7:09:40 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c4e798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031610-45053-01.dmp    8    15    7600    
031610-51339-01.dmp    3/16/2010 7:21:10 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c95798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031610-51339-01.dmp    8    15    7600    
031710-32417-01.dmp    3/17/2010 5:17:18 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c50798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031710-32417-01.dmp    8    15    7600    
031710-41043-01.dmp    3/17/2010 5:59:06 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c53798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031710-41043-01.dmp    8    15    7600    
031710-41387-01.dmp    3/17/2010 6:05:10 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c3b798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031710-41387-01.dmp    8    15    7600    
031710-42510-01.dmp    3/17/2010 5:47:14 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c85798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031710-42510-01.dmp    8    15    7600    
031710-42713-01.dmp    3/17/2010 5:53:18 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c48798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031710-42713-01.dmp    8    15    7600    
031710-52759-01.dmp    3/17/2010 5:44:14 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c43798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031710-52759-01.dmp    8    15    7600    
031810-34398-01.dmp    3/18/2010 8:17:56 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c9b798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-34398-01.dmp    8    15    7600    
031810-34585-01.dmp    3/18/2010 2:18:54 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c8c798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-34585-01.dmp    8    15    7600    
031810-34663-01.dmp    3/18/2010 2:30:54 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c89798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-34663-01.dmp    8    15    7600    
031810-35037-01.dmp    3/18/2010 2:24:54 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c4e798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-35037-01.dmp    8    15    7600    
031810-35568-01.dmp    3/18/2010 8:23:56 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c90798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-35568-01.dmp    8    15    7600    
031810-35599-01.dmp    3/18/2010 8:29:54 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c49798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-35599-01.dmp    8    15    7600    
031810-36285-01.dmp    3/18/2010 8:42:04 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c45798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-36285-01.dmp    8    15    7600    
031810-36769-01.dmp    3/18/2010 8:36:02 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c8d798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-36769-01.dmp    8    15    7600    
031810-37346-01.dmp    3/18/2010 2:12:56 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c93798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-37346-01.dmp    8    15    7600    
031810-46722-01.dmp    3/18/2010 2:37:22 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c42798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-46722-01.dmp    8    15    7600    
031810-51963-01.dmp    3/18/2010 8:54:28 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c3e798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-51963-01.dmp    8    15    7600    
031810-53243-01.dmp    3/18/2010 8:48:48 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c54798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-53243-01.dmp    8    15    7600    
031810-54335-01.dmp    3/18/2010 9:00:34 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c96798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-54335-01.dmp    8    15    7600    
031810-58484-01.dmp    3/18/2010 2:07:28 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c3c798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031810-58484-01.dmp    8    15    7600    
031910-26379-01.dmp    3/19/2010 7:00:38 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c48798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-26379-01.dmp    8    15    7600    
031910-27424-01.dmp    3/19/2010 7:06:36 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c97798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-27424-01.dmp    8    15    7600    
031910-27939-01.dmp    3/19/2010 6:15:18 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c58798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-27939-01.dmp    8    15    7600    
031910-28438-01.dmp    3/19/2010 6:51:18 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c3d798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-28438-01.dmp    8    15    7600    
031910-29608-01.dmp    3/19/2010 6:21:28 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c87798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-29608-01.dmp    8    15    7600    
031910-31044-01.dmp    3/19/2010 6:09:26 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c3a798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-31044-01.dmp    8    15    7600    
031910-35240-01.dmp    3/19/2010 7:30:20 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02ca0798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-35240-01.dmp    8    15    7600    
031910-36270-01.dmp    3/19/2010 7:24:48 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c8b798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-36270-01.dmp    8    15    7600    
031910-38001-01.dmp    3/19/2010 6:03:36 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c9b798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-38001-01.dmp    8    15    7600    
031910-48797-01.dmp    3/19/2010 7:58:18 PM    UNEXPECTED_KERNEL_MODE_TRAP    0x0000007f    00000000`00000008    00000000`80050031    00000000`000006f8    fffff800`02c4c798    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\031910-48797-01.dmp    8    15    7600
My System SpecsSystem Spec
21 Mar 2010   #3
kokink1212

Windows 7 Professional x64
 
 

Hi Ken,

Thanks for the quick reply. I haven't installed or uninstalled anything new, laptop as is from factory. I have had the motherboard, heatsink and fan replaced under warranty by Dell due to an overheating issue. These BSOD have been happening since the motherboard etc was replaced.

I will run the memory test over night and post back the results,

Cheers.
My System SpecsSystem Spec
.

06 Apr 2010   #4
kokink1212

Windows 7 Professional x64
 
 

Hey, I ran mem check 5 passes and got no errors and the same with system check. Here's the most recent mini dumps, any help would be appreciated, could this be related to overheating problems does any one know? My Dell Studio 1557 is known for this and these problems only got worse after motherboard, heatsink and fan were replaced at my home..

Cheers...
My System SpecsSystem Spec
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 Win7 Pro x64 Constant BDOD Please Help




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