BSOD new computer


  1. Posts : 5
    Win7 x64
       #1

    BSOD new computer


    Hello guys, it's my first time here, thanks for providing this forum.

    I've recently built a new computer and I start having BSODs. 3 BSODs in 2 days already.

    Here's the last message I received:

    Code:
    Problem signature:
      Problem Event Name:	BlueScreen
      OS Version:	6.1.7600.2.0.0.256.48
      Locale ID:	4105
    
    Additional information about the problem:
      BCCode:	109
      BCP1:	A3A039D8967C7752
      BCP2:	B3B7465EE8F94980
      BCP3:	FFFFF80002ABE12A
      BCP4:	0000000000000001
      OS Version:	6_1_7600
      Service Pack:	0_0
      Product:	256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\032110-43056-01.dmp
      C:\Users\Pavel\AppData\Local\Temp\WER-57626-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I've included the minidump files.

    Here are the system specs:
    Code:
    OS
      Win7 x64
    CPU
      Intel Core2 Quad Q8400 2.66GHz
    Motherboard
      Gigabyte EP45-UD3P
    Memory
      Patriot Extreme performance 2x2GB PC2-6400 DDR2-800
    Graphics Card(s)
      Powercolor Radeon Hd 5770 850 MHz 512MB
    Hard Drives
      Western Digital Caviar Black 640GB
    PSU
      Corsair TX750W
    Case
      Coolermaster CAC-T05 Centurion 5
    Thank you in advance
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Handi said:
    Hello guys, it's my first time here, thanks for providing this forum.

    I've recently built a new computer and I start having BSODs. 3 BSODs in 2 days already.

    Here's the last message I received:

    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7600.2.0.0.256.48
      Locale ID:    4105
    
    Additional information about the problem:
      BCCode:    109
      BCP1:    A3A039D8967C7752
      BCP2:    B3B7465EE8F94980
      BCP3:    FFFFF80002ABE12A
      BCP4:    0000000000000001
      OS Version:    6_1_7600
      Service Pack:    0_0
      Product:    256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\032110-43056-01.dmp
      C:\Users\Pavel\AppData\Local\Temp\WER-57626-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I've included the minidump files.

    Here are the system specs:
    Code:
    OS
      Win7 x64
    CPU
      Intel Core2 Quad Q8400 2.66GHz
    Motherboard
      Gigabyte EP45-UD3P
    Memory
      Patriot Extreme performance 2x2GB PC2-6400 DDR2-800
    Graphics Card(s)
      Powercolor Radeon Hd 5770 850 MHz 512MB
    Hard Drives
      Western Digital Caviar Black 640GB
    PSU
      Corsair TX750W
    Case
      Coolermaster CAC-T05 Centurion 5
    Thank you in advance

    Pretty straight forward. Memory corruption.
    download memtestx86 and run it for at least 6 passes.

    Run a system file check
    (type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/"))

    Let u s know if you need help

    Ken

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\New folder (3)\032110-43056-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a04000 PsLoadedModuleList = 0xfffff800`02c41e50
    Debug session time: Sun Mar 21 14:57:04.568 2010 (GMT-4)
    System Uptime: 0 days 0:08:25.238
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 109, {a3a039d8967c7752, b3b7465ee8f94980, fffff80002abe12a, 1}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_STRUCTURE_CORRUPTION (109)
    This bugcheck is generated when the kernel detects that critical kernel code or
    data have been corrupted. There are generally three causes for a corruption:
    1) A driver has inadvertently or deliberately modified critical kernel code
     or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx
    2) A developer attempted to set a normal kernel breakpoint using a kernel
     debugger that was not attached when the system was booted. Normal breakpoints,
     "bp", can only be set if the debugger is attached at boot time. Hardware
     breakpoints, "ba", can be set at any time.
    3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
    Arguments:
    Arg1: a3a039d8967c7752, Reserved
    Arg2: b3b7465ee8f94980, Reserved
    Arg3: fffff80002abe12a, Failure type dependent information
    Arg4: 0000000000000001, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x109
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002a75f00
    
    STACK_TEXT:  
    fffff880`031a8598 00000000`00000000 : 00000000`00000109 a3a039d8`967c7752 b3b7465e`e8f94980 fffff800`02abe12a : nt!KeBugCheckEx
    
    
    STACK_COMMAND:  kb
    
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
        fffff80002abe19b - nt! ?? ::FNODOBFM::`string'+19d91
        [ e8:c8 ]
    1 error : !nt (fffff80002abe19b)
    
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  ONE_BIT
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    
    Followup: memory_corruption
    ---------
      My Computer


  3. Posts : 5
    Win7 x64
    Thread Starter
       #3

    Thanks for the quick reply.

    I'm performing the memtest right now (posting from another computer) and it's pretty slow. From the report it seems quite obvious that the problem comes from memory. The first two times the bsod came after the computer came back from sleep mode, thus if it loaded the kernel in corrupted memory then no wonder that it crashed. Besides my motherboard and graphic card drivers were up to date and I didn't really have time to install any special software.

    Anyway, I wonder if directcanada will accept to replace the faulty memory
      My Computer


  4. Posts : 5
    Win7 x64
    Thread Starter
       #4

    Heh, here it goes, it just found a copy error:

    Code:
    Memory error detected! Copying between f46d6c4 and f46d598 did not result in accurate copy.
    EDIT: And now a 2nd error at barely 20%. 171cdec4 to 171cdeb0.

    So I'll try swapping the ram sticks of slots for now to prevent further errors on disk and I guess I will have to ask for replacement asap.
    Last edited by Handi; 21 Mar 2010 at 17:09.
      My Computer


 

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