Blue screen at startup windows7.


  1. Thewhitedreamz
    Posts : 3
    windows 7
       New #1

    Blue screen at startup windows7.


    lastday when a web ask me to install adobe player at google chrome my windows notify me that someone try to hack,steel my information at my notebook..quickly i turnoff my notebook and turnon agin..when i turnon my notebook become bluescreen with this code

    ***STOP : 0X0000007E(0X0000005,0X908E7E3F,0X80EC5594,0X80EC5170)

    I can turnonmy notebook when i use safemode..

    last web that i visit and get the virus(maybe) is prontube..
    i clicked at the video and he ask me to install.
    Please help me who Pro with this problem

    Compaq presario CQ41
      My Computer
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  3. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #2

    Hello Thewhitedreamz, welcome to the forums!

    The first thing you need to do is boot into safe mode and run a full scan with your anti-virus program....when that is finished, read this [1 - Novice] How to ask for help with a BSOD problem and upload your .dmp file for analysis...
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  4. Thewhitedreamz
    Posts : 3
    windows 7
    Thread Starter
       New #3

    can use antivirus at safe mode?
    i aredy slove the problem with restore option..
    but i need other way..hehe..anyway thx for the advise...
      My Computer
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  6. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #4

    Yes you can run it in safe mode..also, just because you ran a system restore does not mean that your still not infected, run your antivirus to be sure...still waiting for your .dmp file..
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  7. Thewhitedreamz
    Posts : 3
    windows 7
    Thread Starter
       New #5

    sorry..what is the dmp file?im still newbee..and how i can get it?
      My Computer
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  8. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #6

    Navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post..
      My Computer
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