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Windows 7: Blue screen at startup windows7.


22 Mar 2010   #1

windows 7
 
 
Blue screen at startup windows7.

lastday when a web ask me to install adobe player at google chrome my windows notify me that someone try to hack,steel my information at my notebook..quickly i turnoff my notebook and turnon agin..when i turnon my notebook become bluescreen with this code

***STOP : 0X0000007E(0X0000005,0X908E7E3F,0X80EC5594,0X80EC5170)

I can turnonmy notebook when i use safemode..

last web that i visit and get the virus(maybe) is prontube..
i clicked at the video and he ask me to install.
Please help me who Pro with this problem

Compaq presario CQ41

My System SpecsSystem Spec
.

22 Mar 2010   #2

64-bit Windows 8.1 Pro
 
 

Hello Thewhitedreamz, welcome to the forums!

The first thing you need to do is boot into safe mode and run a full scan with your anti-virus program....when that is finished, read this [1 - Novice] How to ask for help with a BSOD problem and upload your .dmp file for analysis...
My System SpecsSystem Spec
22 Mar 2010   #3

windows 7
 
 

can use antivirus at safe mode?
i aredy slove the problem with restore option..
but i need other way..hehe..anyway thx for the advise...
My System SpecsSystem Spec
.


22 Mar 2010   #4

64-bit Windows 8.1 Pro
 
 

Yes you can run it in safe mode..also, just because you ran a system restore does not mean that your still not infected, run your antivirus to be sure...still waiting for your .dmp file..
My System SpecsSystem Spec
22 Mar 2010   #5

windows 7
 
 

sorry..what is the dmp file?im still newbee..and how i can get it?
My System SpecsSystem Spec
22 Mar 2010   #6

64-bit Windows 8.1 Pro
 
 

Navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post..
My System SpecsSystem Spec
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 Blue screen at startup windows7.




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