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Windows 7: windows 7 BSOD relating to hardware issue

23 Mar 2010   #1

windows 7 home premium
 
 
windows 7 BSOD relating to hardware issue

the model for this is Aspire M7720. with the default hardware inside.

Windows 7 Home Premium
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz 2.67GHz
6.00GB RAM
64-bit operating system


current hardware issue : intel(R) 82567LF-2 Gigabit Network Connection

After a proper shutdown and some hours of rest for the CPU, i turned it on, and found that my LAN(Wired) connection was not connected upon startup, there's no PC activity on the modem itself.

Modem is working fine, Eternet cable is working fine. i had used the same modem and cable for my laptop, internet runs fine, there's PC activity.

this would mean that the problem for my no access for LAN connection, would be hardware issue in the CPU itself. upon opening device manager, intel(R) 82567LF-2 Gigabit Network Connection seems not abled to function as per normal, a note 'Device is not working properly.' i tried using window's troubleshooter to resolve the issue. issue resolved as stated, but there's still no access to internet through lan connection. even it says 'Device is working properly'.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF880030DD020
BCP2: 0000000000000000
BCP3: FFFFF88010028978
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\032310-46035-01.dmp
C:\Users\himura\AppData\Local\Temp\WER-65567-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt

My System SpecsSystem Spec
.

23 Mar 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by himurak View Post
the model for this is Aspire M7720. with the default hardware inside.

Windows 7 Home Premium
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz 2.67GHz
6.00GB RAM
64-bit operating system


current hardware issue : intel(R) 82567LF-2 Gigabit Network Connection

After a proper shutdown and some hours of rest for the CPU, i turned it on, and found that my LAN(Wired) connection was not connected upon startup, there's no PC activity on the modem itself.

Modem is working fine, Eternet cable is working fine. i had used the same modem and cable for my laptop, internet runs fine, there's PC activity.

this would mean that the problem for my no access for LAN connection, would be hardware issue in the CPU itself. upon opening device manager, intel(R) 82567LF-2 Gigabit Network Connection seems not abled to function as per normal, a note 'Device is not working properly.' i tried using window's troubleshooter to resolve the issue. issue resolved as stated, but there's still no access to internet through lan connection. even it says 'Device is working properly'.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF880030DD020
BCP2: 0000000000000000
BCP3: FFFFF88010028978
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\032310-46035-01.dmp
C:\Users\himura\AppData\Local\Temp\WER-65567-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Good diagnosis. This crash was caused by your e1y62x64.sys
which is part of your Intel network driver. I would download a fresh copy and install it.

I would also run a system file check to verify and repair your system files too do that type cmd in search>right click and run as admin>sfc /scannow (not the space between sfc and ".")

If you are overclocking stop.

Let us know if you need help

Ken
My System SpecsSystem Spec
23 Mar 2010   #3

windows 7 home premium
 
 

would you advice me on how to solve my current problem? on where to download etc.

thanks ._.
My System SpecsSystem Spec
.


23 Mar 2010   #4

windows 7 home premium
 
 

done the scan as per instructed.
My System SpecsSystem Spec
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 windows 7 BSOD relating to hardware issue





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