windows 7 BSOD relating to hardware issue


  1. Posts : 3
    windows 7 home premium
       #1

    windows 7 BSOD relating to hardware issue


    the model for this is Aspire M7720. with the default hardware inside.

    Windows 7 Home Premium
    Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz 2.67GHz
    6.00GB RAM
    64-bit operating system


    current hardware issue : intel(R) 82567LF-2 Gigabit Network Connection

    After a proper shutdown and some hours of rest for the CPU, i turned it on, and found that my LAN(Wired) connection was not connected upon startup, there's no PC activity on the modem itself.

    Modem is working fine, Eternet cable is working fine. i had used the same modem and cable for my laptop, internet runs fine, there's PC activity.

    this would mean that the problem for my no access for LAN connection, would be hardware issue in the CPU itself. upon opening device manager, intel(R) 82567LF-2 Gigabit Network Connection seems not abled to function as per normal, a note 'Device is not working properly.' i tried using window's troubleshooter to resolve the issue. issue resolved as stated, but there's still no access to internet through lan connection. even it says 'Device is working properly'.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF880030DD020
    BCP2: 0000000000000000
    BCP3: FFFFF88010028978
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\032310-46035-01.dmp
    C:\Users\himura\AppData\Local\Temp\WER-65567-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    himurak said:
    the model for this is Aspire M7720. with the default hardware inside.

    Windows 7 Home Premium
    Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz 2.67GHz
    6.00GB RAM
    64-bit operating system


    current hardware issue : intel(R) 82567LF-2 Gigabit Network Connection

    After a proper shutdown and some hours of rest for the CPU, i turned it on, and found that my LAN(Wired) connection was not connected upon startup, there's no PC activity on the modem itself.

    Modem is working fine, Eternet cable is working fine. i had used the same modem and cable for my laptop, internet runs fine, there's PC activity.

    this would mean that the problem for my no access for LAN connection, would be hardware issue in the CPU itself. upon opening device manager, intel(R) 82567LF-2 Gigabit Network Connection seems not abled to function as per normal, a note 'Device is not working properly.' i tried using window's troubleshooter to resolve the issue. issue resolved as stated, but there's still no access to internet through lan connection. even it says 'Device is working properly'.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF880030DD020
    BCP2: 0000000000000000
    BCP3: FFFFF88010028978
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\032310-46035-01.dmp
    C:\Users\himura\AppData\Local\Temp\WER-65567-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Good diagnosis. This crash was caused by your e1y62x64.sys
    which is part of your Intel network driver. I would download a fresh copy and install it.

    I would also run a system file check to verify and repair your system files too do that type cmd in search>right click and run as admin>sfc /scannow (not the space between sfc and ".")

    If you are overclocking stop.

    Let us know if you need help

    Ken
      My Computer


  3. Posts : 3
    windows 7 home premium
    Thread Starter
       #3

    would you advice me on how to solve my current problem? on where to download etc.

    thanks ._.
      My Computer


  4. Posts : 3
    windows 7 home premium
    Thread Starter
       #4

    done the scan as per instructed.
      My Computer


 

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