Windows 7 Pro 64bit BSOD Firefox video playback

progressia

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I did research and found that this forum specifically deals with Win7 and I was hoping in getting some assistance because I tried at Tomshardware forums but my thread's been in there for a good 4 days and no one bothered. My rig is less than a week old and I sometimes, at random times get unexpected system lock-ups, crashes then system reboots from BSOD. My most recent was a BSOD when I was running Winamp playing music, Zombie Panic Source game through Steam client and Firefox playing a 2min video.

My specs:

OS: Windows 7 Pro 64bit
Motherboard: Asus P7P55D Evo
CPU: Intel Core i7 860 @ 2.8GHz
RAM: OCZ Platinum Edition 4GB (2x2GB) Dual-Channel DDR3-1333MHz
HDD: Western Digital Caviar Black 7200rpm 640GB (boot-drive), Western Digital Caviar Blue 7200rpm 640GB (secondary)
GPU: Point of View GeForce 8800GTS 640MB GDDR3
Sound card: Creative SB X-Fi XtremeAudio 7.1channel
DVD Drives: LG SuperMulti DVD-RW SATA (primary), LG DVD-RW IDE drive (secondary)
PSU: OCZ ModXstream 700W
CPU Cooler: CoolerMaster Hyper 212Plus

-Note that I HAVE NOT OVERCLOCKED, haven't played with tweaks or volts or anything so core temps are fine, all in the 35'C degree range or below, only my 8800GTS is at the mid-50s'C. Everything is in stock settings. I ensure that i dont stress my PC very much (I'd run a maximum of 2 programs plus a Valve game, sometimes the game alone). From the event logs it shows that it's EventLog 6008, details attached.
Code:
Log Name: System
Source: EventLog
Date: 21-Mar-10 1:44:14 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PROGRESSIA
Description:
The previous system shutdown at 01:41:10 on ‎21/‎03/‎2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-21T01:44:14.000000000Z" />
<EventRecordID>9192</EventRecordID>
<Channel>System</Channel>
<Computer>PROGRESSIA</Computer>
<Security />
</System>
<EventData>
<Data>01:41:10</Data>
<Data>‎21/‎03/‎2010</Data>
<Data>
</Data>
<Data>
</Data>
<Data>4416</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DA07030000001500010029000A004703DA07030000001500010029000A004703600900003C000000010000006009000000000000B0040000010000006E000000</Binary>
</EventData>
</Event>

-And another would be the BugCheck Event 1001, details attached.
Code:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 21-Mar-10 1:44:15 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PROGRESSIA
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff80002fe51bf). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032110-21684-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-21T01:44:15.000000000Z" />
<EventRecordID>9197</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>PROGRESSIA</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff80002fe51bf)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">032110-21684-01</Data>
</EventData>
</Event>

-The other is a Event41, Kernel-Power issue. Details attached.
Code:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 21-Mar-10 1:43:55 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: PROGRESSIA
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-03-21T01:43:55.740011000Z" />
<EventRecordID>9198</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>PROGRESSIA</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">127</Data>
<Data Name="BugcheckParameter1">0x8</Data>
<Data Name="BugcheckParameter2">0x80050031</Data>
<Data Name="BugcheckParameter3">0x6f8</Data>
<Data Name="BugcheckParameter4">0xfffff80002fe51bf</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

-I did read somewhere in Tomshardware forums that some motherboards and Windows 7 in particular dislike IDE devices, my secondary DVD-RW drive is IDE and not SATA, could that be a possible reason?

-Last BSOD happened as a result of playing a video on my Firefox browser. I left CS Source run and play for nearly 4hrs straight and it didnt crash. Seems that the only culprit i can think of is videos being played on Firefox, and no it wasnt a youtube video.

Note that temperatures are excellent, and drivers are all up to date. I really appreciate your assistance in this matter, I'll be checking this thread very regularly to help in anyway I can to tackle this problem, many many thanks.

EDIT: I've uninstalled Firefox yesterday and use Google Chrome instead. Although it's more memory and power hungry than Firefox (find it weird), I've tested video playback (a couple of videos from the same site that caused the crash in Firefox) but no crashed YET!!! Still hesitant that I've solved the issue, im sure there's MOOOOORE to it. Thread still open to aid/assistance/suggestions.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I'm having trouble downloading the file. It's not downloading as a .exe file, it's downloading as a .download file for some reason. I'm using Google Chrome as my browser. I also tried running the file from 'Run' and by double-clicking but it's not recognized.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
UPDATE: Disregard the previous post, i got SF Diagnostics tools to work. I've attached the minidump files. See attached.

EDIT: In the mean time, should I run any checkdisks or memtests? If so, what are the relevant checkdisks and/or memtests i need to perform and how? Many thanks.

EDIT2: I don't know if this helps but my System Reliability Score has been SLOWLY improving yet still low (below the 5 mark), i.e. no system failures BSODs for 2days now, but Left4Dead2 did crash yesterday. Maybe thanks to removing Firefox and not using it as a browser anymore and using Chrome instead??
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
If you've gotta do something - you can run these tests:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
4 memory dump files in the upload, dated from 17 Mar to 22 Mar 10
3 different error messages (STOP 0x3B, 0x7F, 0x1)
3 different causes (memory corruption; ntkrnlmp.exe; unknown image)

This is the start (but not definite) of a pattern that indicates a hardware problem.

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2007 or earlier:
Code:
phaudlwr.sys Wed May 07 05:40:14 2008 - Philips USB Audio Processing Filter - http://www.carrona.org/dvrref.html#phaudlwr.sys
SPC620.sys   Fri Sep 28 11:11:57 2007 - Philips SPC620 Camera Driver (WDM Main  Driver) - http://www.carrona.org/dvrref.html#SPC620.sys
SPC620m.sys  Fri Sep 28 11:12:03 2007 - Philips SPC620 Camera Driver (WDM Main  Driver) - http://www.carrona.org/dvrref.html#SPC620m.sys
Summary of the BSOD's:
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Mar 21 21:33:28.645 2010 (GMT-4)
System Uptime: 0 days 12:30:44.675
BugCheck 3B, {c0000005, fffff80002fec32f, fffff88006a64ff0, 0}
Probably caused by : memory_corruption
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Mar 20 21:41:53.481 2010 (GMT-4)
System Uptime: 0 days 1:14:20.257
BugCheck 7F, {8, 80050031, 6f8, fffff80002fe51bf}
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  RapportMgmtSer
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Mar 18 17:31:37.971 2010 (GMT-4)
System Uptime: 0 days 1:57:36.001
BugCheck 1, {7702ff2a, 0, ffff, fffff88006206ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BUGCHECK_STR:  0x1
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
*** WARNING: Unable to verify timestamp for ?N?? 
*** ERROR: Module load completed but symbols could not be loaded for ?N?? 
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Mar 17 08:33:31.686 2010 (GMT-4)
System Uptime: 0 days 0:00:11.608
*** WARNING: Unable to verify timestamp for ?N?? 
*** ERROR: Module load completed but symbols could not be loaded for ?N?? 
BugCheck 7F, {8, 80050031, 6f8, fffff80002a64747}
*** WARNING: Unable to verify timestamp for Unknown_Module_fffffa80`04d37820
Probably caused by : Unknown_Image ( ______+1f04f42 )
BUGCHECK_STR:  0x7f_8
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Hi usasma,

So, as a start, u could be saying that the old drivers of my Phillips SPC620NC webcam could be conflicting with my system memory in some way? If so, i got these drivers from the Phillips support website under the webcam Windows 7 drivers section (up to date according to the site), didn't get these from Windows Update. Also, I doubt that i have malware, I am using a full legit version of the latest ESET Smart Security 4.2.35.0 anti-virus program (which is up to date with latest signatures) and i ran multiple smart and in-depth scans of every single component with clean results.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
I don't know what's wrong with your system.

The Phillips drivers are older. Older drivers may not be compatible with Win7. Windows 7 wasn't out in 2007.
If the Phillips people say that they are compatible - then I'd have to go with that (although there are instances of manufacturer's claiming compatibility and it's not true).

As for infections - this is another common reason for BSOD's. I don't have any evidence that your system is infected - but checking is a good idea "just in case".
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
If there is a way how can I post evidence that my system is clean, would you like to see all my scan logs (my PC is only a week old, I've ran 3 or 4 scans during this time period and I haven't downloaded anything torrents-related at this point)? Also about the drivers for my Phillips USB webcam, should I simply avoid plugging in this device from here on in and uninstall the driver i currently have? To be on the safe side.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
No need to post it - I believe it's clean if you say so.

Remove the device and see if that stops the BSOD's
If so, remove the drivers and then reinstall them.
If it still gives problems, then it's likely that the device is bad.
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I removed the drivers and unplugged the USB webcam for good. Ran CS Source and then L4D2 via Steam + running Google Chrome playing a video on youtube (yes i uninstalled Firefox 3.6 latest build as it was giving my BSODs on video-playback) + MSN + Winamp (playing music) and havent had any BSODs YET!! Will post back in a couple of days running the same test to see if anything comes up. Please dont close this thread just yet. If the USB webcam turns out to be the culprit then I'll simply go out and get a Windows7 CAPABLE USB Webcam and download the latest drivers without the use of the CD software that came with it.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
Well, today's conclusion is that I havent encountered any BSODs THANKFULLY. But CS Source and Zombie Panic Source crashed while i was playing. Then Windows Aero decided to go back to default skin color settings then back to my settings for some reason. But nothing DRASTIC today. I sure as hell hope a service pack is in the works to fix these common problems. I mean should they fix those problems?

EDIT: Someone at the Tomshardware.com forums claimed that Creative SB X-Fi soundcards can be a possibility. Drivers are the latest and all and I didn't get them from Windows Update, all fresh from Creative's website, but he mentioned that if audiodg.exe memory usage is insane (like 600MB) then it's likely to be an issue. However my audiodg.exe usage goes up to a maximum of 20.7MB memory usage while running Zombie Panic Source game + playing a highquality 2hr mix set from Winamp. Please note that i dont do ANY in-game voice chats or VoIP-related stuff. None of that.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Please see attached.

How about if i disabled EPU-6 Engine of my Asus motherboard, will that help? Because again I'm not overclocking.

EDIT: I checked in the minidump folder and for some reason today's errors were not logged....

EDIT2: I also just noticed that I have 2 nvvsvc.exe processes running (my Nvidia driver help service).
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
You have to uninstall the EPU-6 software - disabling it may not stop the drivers from being loaded.

You'll have to rerun the http://www.sevenforums.com/crash-lockup-debug-how/66913-sf-diagnostic-tool.html
It's supposed to leave a folder on your Desktop named "Seven Forums" - and that's the folder that needs to be zipped up and uploaded with your next post.

Additionally, please run the hardware tests that I suggested earlier.
This takes a while to run - and there'll be a window open as it processes. Wait until the window says Press Any Key To Continue . . . There will be 2 folders (as you saw) and 5 files inside the "Seven Forums" folder
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
I am aware that the program then leaves a folder called 'Seven Forums'. Question is, should I upload the entire 400MB folder and not the 'minidump' or 'dump' folder? Again, only 4 files were copied according to SF Diag Tools, and the latest Error log was not copied and this error log occurred today. Anyway, I tried uploading the entire 'Seven Forums' folder but i got an error, i think the attachment is too big. Any suggestions?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
I removed EPU-6 Engine drivers completely. I've been running games, for about an hour or so, plus some video playback on Chrome and no crashes YET.

Btw, no one answered this question. Should a Service Pack release of Win7 minimize/eliminate these common BSOD/instability issues?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
We'll need the files that are in the root (base) of the Seven Forums folder.

The answer to the Service Pack fixing this is probably "No" - but it all depends on exactly what's causing this.
In short, if it's a Windows problem - then a Service Pack will fix it.
If it's a 3rd party problem, then a Service Pack usually won't fix it (although there are certain fixes that will address 3rd party problems).
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
^ Here are the files/folders in the root of Seven Forums folder "Dumps, Minidumps, Results, cbs, Driver, Event, System (SIF file), System (txt file)" And they all equate to nearly 400MB in size and there's no way the site will let me upload that i tried. Any suggestions? :s

And an Update. I ran CS Source yesterday with no Winamp, no Google Chrome, nothing else in the background and the game crashed after 1hr of playtime. I mean, could this also be a problem with the Steam client with Windows7 users? If so, an update of the Steam client should fix the issue, correct?
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
Zip up the files on maximum compression. Then upload them to a free-filehosting service (not Rapidshare as most staff analysts can't access it) and post the link here.

Yes, Steam could be an issue - but you can simply uninstall/reinstall Steam to rule out that problem. The game crashing may also be a different problem from the BSOD's

Please try running Driver Verifier according to these directions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Zip up the files on maximum compression. Then upload them to a free-filehosting service (not Rapidshare as most staff analysts can't access it) and post the link here.

Yes, Steam could be an issue - but you can simply uninstall/reinstall Steam to rule out that problem. The game crashing may also be a different problem from the BSOD's

Noted. However I haven't encountered any BSODs in about 6 days now and I've been playing a lot of videos using Google Chrome as a browser and not a single BSOD as opposed to the previously installed Firefox which gave me BSODs on video playback. I'll get the 'Seven Forums' folder uploaded soon.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core i7 860 ~2.8GHzOCZ Gold Edition 6GB (3x2GB) DDR3-1333MHzPoint of View GeForce 8800GTS 640MB GDDR3
Computer Manufacturer/Model Number
The Shitbox that never misses a chance to crash a game/app
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 860 ~2.8GHz
Motherboard
Asus P7P55D Evo
Memory
OCZ Gold Edition 6GB (3x2GB) DDR3-1333MHz
Graphics Card(s)
Point of View GeForce 8800GTS 640MB GDDR3
Sound Card
Creative SoundBlaster X-Fi 7.1channel
Monitor(s) Displays
HP w2007v 20.1" LCD
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 640GB (boot drive)
Western Digital Caviar Blue 640GB (Secondary drive)
PSU
OCZ ModXstream 700W
Case
CoolerMaster CM-690 II Advance
Cooling
CoolerMaster Hyper 212Plus
Keyboard
Logitech G11
Mouse
Logitech Laser
Internet Speed
Cable ~8Mbps
Other Info
BSODs fixed, i think. But never misses the chance to crash a game I'm running via Steam
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