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Windows 7 Pro 64bit BSOD Firefox video playback
I did research and found that this forum specifically deals with Win7 and I was hoping in getting some assistance because I tried at Tomshardware forums but my thread's been in there for a good 4 days and no one bothered. My rig is less than a week old and I sometimes, at random times get unexpected system lock-ups, crashes then system reboots from BSOD. My most recent was a BSOD when I was running Winamp playing music, Zombie Panic Source game through Steam client and Firefox playing a 2min video.
My specs:
OS: Windows 7 Pro 64bit
Motherboard: Asus P7P55D Evo
CPU: Intel Core i7 860 @ 2.8GHz
RAM: OCZ Platinum Edition 4GB (2x2GB) Dual-Channel DDR3-1333MHz
HDD: Western Digital Caviar Black 7200rpm 640GB (boot-drive), Western Digital Caviar Blue 7200rpm 640GB (secondary)
GPU: Point of View GeForce 8800GTS 640MB GDDR3
Sound card: Creative SB X-Fi XtremeAudio 7.1channel
DVD Drives: LG SuperMulti DVD-RW SATA (primary), LG DVD-RW IDE drive (secondary)
PSU: OCZ ModXstream 700W
CPU Cooler: CoolerMaster Hyper 212Plus
-Note that I HAVE NOT OVERCLOCKED, haven't played with tweaks or volts or anything so core temps are fine, all in the 35'C degree range or below, only my 8800GTS is at the mid-50s'C. Everything is in stock settings. I ensure that i dont stress my PC very much (I'd run a maximum of 2 programs plus a Valve game, sometimes the game alone). From the event logs it shows that it's EventLog 6008, details attached.
-And another would be the BugCheck Event 1001, details attached.Code:Log Name: System Source: EventLog Date: 21-Mar-10 1:44:14 AM Event ID: 6008 Task Category: None Level: Error Keywords: Classic User: N/A Computer: PROGRESSIA Description: The previous system shutdown at 01:41:10 on 21/03/2010 was unexpected. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="EventLog" /> <EventID Qualifiers="32768">6008</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2010-03-21T01:44:14.000000000Z" /> <EventRecordID>9192</EventRecordID> <Channel>System</Channel> <Computer>PROGRESSIA</Computer> <Security /> </System> <EventData> <Data>01:41:10</Data> <Data>21/03/2010</Data> <Data> </Data> <Data> </Data> <Data>4416</Data> <Data> </Data> <Data> </Data> <Binary>DA07030000001500010029000A004703DA07030000001500010029000A004703600900003C000000010000006009000000000000B0040000010000006E000000</Binary> </EventData> </Event>
-The other is a Event41, Kernel-Power issue. Details attached.Code:Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 21-Mar-10 1:44:15 AM Event ID: 1001 Task Category: None Level: Error Keywords: Classic User: N/A Computer: PROGRESSIA Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff80002fe51bf). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 032110-21684-01. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" /> <EventID Qualifiers="16384">1001</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2010-03-21T01:44:15.000000000Z" /> <EventRecordID>9197</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>System</Channel> <Computer>PROGRESSIA</Computer> <Security /> </System> <EventData> <Data Name="param1">0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff80002fe51bf)</Data> <Data Name="param2">C:\Windows\MEMORY.DMP</Data> <Data Name="param3">032110-21684-01</Data> </EventData> </Event>
-I did read somewhere in Tomshardware forums that some motherboards and Windows 7 in particular dislike IDE devices, my secondary DVD-RW drive is IDE and not SATA, could that be a possible reason?Code:Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 21-Mar-10 1:43:55 AM Event ID: 41 Task Category: (63) Level: Critical Keywords: (2) User: SYSTEM Computer: PROGRESSIA Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>2</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000002</Keywords> <TimeCreated SystemTime="2010-03-21T01:43:55.740011000Z" /> <EventRecordID>9198</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>PROGRESSIA</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">127</Data> <Data Name="BugcheckParameter1">0x8</Data> <Data Name="BugcheckParameter2">0x80050031</Data> <Data Name="BugcheckParameter3">0x6f8</Data> <Data Name="BugcheckParameter4">0xfffff80002fe51bf</Data> <Data Name="SleepInProgress">false</Data> <Data Name="PowerButtonTimestamp">0</Data> </EventData> </Event>
-Last BSOD happened as a result of playing a video on my Firefox browser. I left CS Source run and play for nearly 4hrs straight and it didnt crash. Seems that the only culprit i can think of is videos being played on Firefox, and no it wasnt a youtube video.
Note that temperatures are excellent, and drivers are all up to date. I really appreciate your assistance in this matter, I'll be checking this thread very regularly to help in anyway I can to tackle this problem, many many thanks.
EDIT: I've uninstalled Firefox yesterday and use Google Chrome instead. Although it's more memory and power hungry than Firefox (find it weird), I've tested video playback (a couple of videos from the same site that caused the crash in Firefox) but no crashed YET!!! Still hesitant that I've solved the issue, im sure there's MOOOOORE to it. Thread still open to aid/assistance/suggestions.