Windows 7: BSOD on Acer Aspire 5738ZG with Windows 7 Home Premium

guerrinho · 23 Mar 2010

Hi everyone,

a week ago my one-month-age laptop starts to have unexpected BSODs.

Here is the message that appears when the system restart:

Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7600.2.0.0.768.3
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000406F8
BCP4: FFFFF80002E517A0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I've attached the .zip file with all the files from the Minidump source.

I'm sorry for my english level.

Thanks

usasma · 25 Mar 2010

Not a very firm answer, but several of the memory dumps blame NETIO.SYS
This is a component of the Windows networking subsystem
As such, I'd first suggest that you:
- download the latest drivers for your network device from the manufacturer's website
- uninstall the current networking drivers using Control Panel...Programs...Uninstall a program
- install the freshly downloaded drivers and see if that stops the BSOD's

Here's a summary of the BSOD's:

Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar 23 08:15:34.705 2010 (GMT-4)
System Uptime: 0 days 0:18:44.625
BugCheck 7F, {8, 80050031, 406f8, fffff80002e517a0}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar 23 05:29:20.657 2010 (GMT-4)
System Uptime: 0 days 0:01:20.577
BugCheck 7F, {8, 80050031, 406f8, fffff80002ede591}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar 23 01:41:39.120 2010 (GMT-4)
System Uptime: 0 days 0:22:52.039
BugCheck 7F, {8, 80050031, 406f8, fffff80002e885a2}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar 22 09:52:01.441 2010 (GMT-4)
System Uptime: 0 days 0:03:46.361
BugCheck 7F, {8, 80050031, 406f8, fffff80002e9d798}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar 22 09:47:38.493 2010 (GMT-4)
System Uptime: 0 days 0:05:23.413
BugCheck 7F, {8, 80050031, 406f8, fffff80002ecd3f0}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Mar 18 11:37:34.011 2010 (GMT-4)
System Uptime: 0 days 2:07:06.931
BugCheck 7F, {8, 80050031, 406f8, fffff80002e3f798}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Mar 17 10:21:56.699 2010 (GMT-4)
System Uptime: 0 days 0:36:27.618
BugCheck 7F, {8, 80050031, 406f8, fffff80002e97798}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Mar 17 09:45:01.379 2010 (GMT-4)
System Uptime: 0 days 0:06:15.299
BugCheck 7F, {8, 80050031, 406f8, fffff80002e52798}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Mar 16 09:26:34.600 2010 (GMT-4)
System Uptime: 0 days 1:22:41.519
BugCheck 7F, {8, 80050031, 406f8, fffff80002e53798}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar 15 10:29:10.894 2010 (GMT-4)
System Uptime: 0 days 0:05:34.689
BugCheck 7F, {8, 80050031, 406f8, fffff80002e4f7a0}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar 15 10:23:11.560 2010 (GMT-4)
System Uptime: 0 days 0:34:14.480
BugCheck 7F, {8, 80050031, 406f8, fffff80002e99798}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Mar 15 07:13:49.293 2010 (GMT-4)
System Uptime: 0 days 1:14:45.583
BugCheck 7F, {8, 80050031, 406f8, fffff80002e47798}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System

Windows 7: BSOD on Acer Aspire 5738ZG with Windows 7 Home Premium

BSOD on Acer Aspire 5738ZG with Windows 7 Home Premium problems?