|25 Mar 2010||#1|
Crash when printing from a certain application
On a brand new HP 6540b (WD685EA#BED) with 2GB RAM a user is getting a BSOD when printing (to any printer even PDF...they all work fine from other applications) from one of our applications.
OS is Win 7 Pro x86. Other users also on Win 7 x86/x64 have no problems printing from that same application.
I'm getting win32k.sys as the possible cause. I'm attaching two minidumps.
Any assistance would be greatly appreciated.
PS: I did a couple passes with memtest and memory seems to be just fine.
|My System Specs|
|Similar help and support threads for2: Crash when printing from a certain application|
|Application Crash||BSOD Help and Support|
|Application locks up when printing over the network via print server||Network & Sharing|
|Application Crash On Any Apps||BSOD Help and Support|
|Diagnostics after application crash||BSOD Help and Support|
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 10:19 PM.