win 7 64 bit crashes freqently

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  1. Posts : 9
    windows 7 64 bit
       #1

    win 7 64 bit crashes freqently


    please help me, i have recently instaled windows 7 ultimate 64 bit and every few hours J get a bluescreen. i have attached my minidump file. thanx in advance.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    I see a few possible causes. THe first is bad RAM. Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.

    The second is your Asus Data Security Manager Driver. I recommend uninstalling that program.

    You may also want to run a system files check. Open an elevated command prompt and enter sfc /scannow.
      My Computer


  3. Posts : 9
    windows 7 64 bit
    Thread Starter
       #3

    I did all that you suggested me, but my computer crashed again
    what should i do?
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    I still see memory corruption.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\Desktop\032710-19141-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02c00000 PsLoadedModuleList = 0xfffff800`02e3de50
    Debug session time: Fri Mar 26 20:01:05.449 2010 (GMT-4)
    System Uptime: 0 days 2:10:23.994
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {8886, fffffa8000c5f640, fffffa8000c60090, 507}
    
    Probably caused by : memory_corruption ( nt!MiUnlinkPageFromLockedList+298 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000008886, The subtype of the bugcheck.
    Arg2: fffffa8000c5f640
    Arg3: fffffa8000c60090
    Arg4: 0000000000000507
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x1a_8886
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  ekrn.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002c93098 to fffff80002c71f00
    
    STACK_TEXT:  
    fffff880`08e9f178 fffff800`02c93098 : 00000000`0000001a 00000000`00008886 fffffa80`00c5f640 fffffa80`00c60090 : nt!KeBugCheckEx
    fffff880`08e9f180 fffff800`02c56c7d : 00000000`0003c3ba 00000000`00000000 fffffa80`0003c3ba 00000580`00000000 : nt!MiUnlinkPageFromLockedList+0x298
    fffff880`08e9f210 fffff800`02c573ce : 00000000`00000000 fffffa80`0ab5c600 00000000`00000000 fffff880`08e9f400 : nt!MmPurgeSection+0x4bd
    fffff880`08e9f300 fffff800`02c43d51 : fffffa80`0ab42328 fffff800`02deb4f0 00000028`00000000 fffff800`00000000 : nt!CcPurgeCacheSection+0x172
    fffff880`08e9f370 fffff800`02c96876 : fffffa80`0ab5c620 fffff800`02deb4f0 00000000`00000001 fffffa80`0ab5c620 : nt!CcPurgeAndClearCacheSection+0x75
    fffff880`08e9f420 fffff880`01260f5c : 00000000`05730000 00000000`05730000 fffff8a0`09bfa7a0 fffffa80`04cfe180 : nt!CcSetFileSizesEx+0x2c6
    fffff880`08e9f4a0 fffff880`012d86a0 : 00000000`00000000 7fffffff`ffffffff 00000000`00005730 00000000`00000000 : Ntfs!NtfsSetBothCacheSizes+0x50
    fffff880`08e9f500 fffff880`012c68dd : fffff880`03c936b0 fffffa80`0a1a8a30 00000000`00000001 00000000`00000000 : Ntfs!NtfsDeleteAllocation+0x2cc
    fffff880`08e9f5e0 fffff880`012d3212 : fffff880`03c936b0 00000000`00000001 fffff980`0878a038 00000000`00000001 : Ntfs!NtfsDeleteAllocationFromRecord+0x16d
    fffff880`08e9f6a0 fffff880`012ecc0a : fffff880`03c936b0 fffff8a0`09bfa670 fffff8a0`03720bc0 fffff880`08e9f99c : Ntfs!NtfsDeleteFile+0x346
    fffff880`08e9f920 fffff880`0125aaa9 : fffffa80`067fa010 fffffa80`0e1f8bd0 fffff880`03c93610 fffffa80`0ba9f060 : Ntfs!NtfsCommonCleanup+0x15da
    fffff880`08e9fd30 fffff800`02c69d87 : fffff880`03c93610 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsCommonCleanupCallout+0x19
    fffff880`08e9fd60 fffff800`02c69d41 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KySwitchKernelStackCallout+0x27
    fffff880`03c934e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiUnlinkPageFromLockedList+298
    fffff800`02c93098 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt!MiUnlinkPageFromLockedList+298
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x1a_8886_nt!MiUnlinkPageFromLockedList+298
    
    BUCKET_ID:  X64_0x1a_8886_nt!MiUnlinkPageFromLockedList+298
    
    Followup: MachineOwner
    ---------
    Did the Memtest give you any errors? Also, how much RAM do you have?
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    Just to add my two cents. Ekrn.exe (part of ESET NOD32) was utilizing alot of resources at the time
      My Computer


  6. Posts : 9
    windows 7 64 bit
    Thread Starter
       #6

    i have 4gb of ddr3 ram
    memtest didn't give me any errors
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    nenad said:
    i have 4gb of ddr3 ram
    memtest didn't give me any errors
    how many passes did you run it for?
      My Computer


  8. Posts : 9
    windows 7 64 bit
    Thread Starter
       #8

    5 passes and it took 3 hours to do it
      My Computer


  9. Posts : 9
    windows 7 64 bit
    Thread Starter
       #9

    system scan gave me this result
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    nenad said:
    system scan gave me this result
    You can re-run SFC. It may fix the files on this pass. Also upload the cns file and we can examine it.


    EDIT... CNS IS A TYPO. CORRECT FILE IS CBS.log
    Last edited by zigzag3143; 27 Mar 2010 at 16:36.
      My Computer


 
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