BSOD Assistance Request


  1. Posts : 2
    Win7 Home Preimum 32
       #1

    BSOD Assistance Request


    Hi, I have had some intermittent BSOD's on a Win7 Home Premium 32 homebuilt computer. The Win7 install is an upgrade from Vista, which the computer ran with no problem for a couple of years. Most of the time it seems to happen at night (I have Win set to check for updates at night, and also run a remote backup service at night).

    Minidumps are attached for reference. I've also run Memtest for 5 passes and no errors were indicated.

    Any advice is appreciated! Thanks.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Scott3 said:
    Hi, I have had some intermittent BSOD's on a Win7 Home Premium 32 homebuilt computer. The Win7 install is an upgrade from Vista, which the computer ran with no problem for a couple of years. Most of the time it seems to happen at night (I have Win set to check for updates at night, and also run a remote backup service at night).

    Minidumps are attached for reference. I've also run Memtest for 5 passes and no errors were indicated.

    Any advice is appreciated! Thanks.
    These crashes were caused by hardware. Also of note there are several drivers that are listed below, that are old enough to cause problems. Use this to find what it means and how to help diagnose it. https://www.sevenforums.com/crash-loc...-what-try.html

    also of note the acronis driver tdrpm251.sys (the acronis driver) is listed in several of the DMP.s I would remove it to test

    Let us know if you need help with any of this

    Ken



    Code:
    122509-28267-01.dmp    12/25/2009 5:28:48 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    0x9487f000    0x00000000    0x82a787d3    0x00000000    ntkrnlpa.exe    ntkrnlpa.exe+858e3                    32-bit        C:\Users\K\Desktop\Minidumps\122509-28267-01.dmp    2    15    7600    
    120609-25568-01.dmp    12/6/2009 8:29:46 PM    KERNEL_MODE_EXCEPTION_NOT_HANDLED    0x1000008e    0xc0000005    0x82cba318    0x9758668c    0x00000000    fltmgr.sys    fltmgr.sys+2195a                    32-bit        C:\Users\K\Desktop\Minidumps\120609-25568-01.dmp    2    15    7600    
    120609-28563-01.dmp    12/6/2009 8:52:14 PM    KERNEL_MODE_EXCEPTION_NOT_HANDLED    0x1000008e    0xc0000005    0x82c93318    0x9901768c    0x00000000    tdrpm251.sys    tdrpm251.sys+2b83e                    32-bit        C:\Users\K\Desktop\Minidumps\120609-28563-01.dmp    2    15    7600    
    120609-28657-01.dmp    12/6/2009 8:28:32 PM    KERNEL_MODE_EXCEPTION_NOT_HANDLED    0x1000008e    0xc0000005    0x82cc82ee    0xa668f6a4    0x00000000    tdrpm251.sys    tdrpm251.sys+2b83e                    32-bit        C:\Users\K\Desktop\Minidumps\120609-28657-01.dmp    2    15    7600    
    013110-33275-01.dmp    1/31/2010 10:18:48 AM        0x00000124    0x00000000    0x862ac024    0x00000000    0x00000000    ntoskrnl.exe    ntoskrnl.exe+322493                    32-bit        C:\Users\K\Desktop\Minidumps\013110-33275-01.dmp    2    15    7600    
    032810-33696-01.dmp    3/28/2010 9:20:36 AM        0x00000124    0x00000000    0x862aa024    0x00000000    0x00000000    ntoskrnl.exe    ntoskrnl.exe+322493                    32-bit        C:\Users\K\Desktop\Minidumps\032810-33696-01.dmp    2    15    7600
    OLD DRIVERS THAT NEED UPDATING
    Code:
    ASACPI.sys        0x9761e000    0x9761f420    0x00001420    0x411c2d04    8/12/2004 10:52:52 PM                        
    secdrv.SYS        0x8c1e3000    0x8c1ed000    0x0000a000    0x45080528    9/13/2006 9:18:32 AM                        
    WMP54Gv41x86.sys 0x9376b000    0x937b6000    0x0004b000    0x457d6d52    12/11/2006 10:38:10 AM                        
    spldr.sys        0x8b5bb000    0x8b5c3000    0x00008000    0x4a084ebb    5/11/2009 12:13:47 PM
      My Computer


  3. Posts : 2
    Win7 Home Preimum 32
    Thread Starter
       #3

    Thanks for the advice, I will try eom


    eom
      My Computer


 

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