Another BSOD thread


  1. ownedandout
    Posts : 94
    Windows 7: Home Premium
       New #1

    Another BSOD thread


    Hi, can anyone have a look at the attached dump file and try and find out why my PC keeps getting the BSOD.

    I have no experience with the BSOD and dump files so any help would be appreciated

    Thanks.

    Attachment 63598
      My Computer
    Quote Quote

  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    ownedandout said:
    Hi, can anyone have a look at the attached dump file and try and find out why my PC keeps getting the BSOD.

    I have no experience with the BSOD and dump files so any help would be appreciated

    Thanks.

    Attachment 63598
    The Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

    Please do the following:
    - activate/validate the Windows installation at Genuine Microsoft Software
    - run sfc.exe /scannow to replace any problem files
    - open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
    - If that doesn't fix it, then wipe the hard drive and reinstall Windows
    - don't use "leaked"/torrent builds

    Let us know if you need help


    Ken




    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\032810-15100-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16481.x86fre.win7_gdr.091207-1941
Machine Name:
Kernel base = 0x82c46000 PsLoadedModuleList = 0x82d8e810
Debug session time: Sun Mar 28 13:14:57.571 2010 (GMT-4)
System Uptime: 0 days 0:19:53.773
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
......
      My Computer
    Quote Quote

 

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