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Windows 7: Black screen of death? Win7 won't load properly


29 Mar 2010   #1

Win 7 professional 32/64
 
 
Black screen of death? Win7 won't load properly

Hello

I'm running Windows 7 x64 and this weekend I installed some updates using the autoupdate tool. I started to shut off/install the updates and left home. My girlfriend then called saying that there was some kind of error going on, I think it was with the harddrive (not sure though). I rush home (my baby is hurting) and see that a repair tool is working with something. Although I can't really say what ( I was in a rush).

Anyway, now when I try to boot I get stuck right after the logo/loading screen with nothing but a black screen and my mousecursor which I can move around.

It seems that things are sort of working behind the darkness, energy management is the same, I get different resolutions when trying with safe mode although just the black screen.
I've tried all the common tips and tricks such as: Ctrl+Alt+Del, Shift x 5, repair using boot disc etc.
I thought of doing a rollback of the system but I can't find any points of restoration to choose from, I was under the impression that such a point was created before every update?

I've messed around with anything and before I reinstall windows I thought I'd check with you guys.

My System SpecsSystem Spec
.

29 Mar 2010   #2

Windows 7 Ultimate Professional x64
 
 

Franck,
Welcome, and sorry about your baby

But we have good news and can hopefully solve this problem.

Boot your computer from your Windows 7 installation DVD. Use system repair to try and repair the system. If not, then use the system restore option. See if there are any available. Let us know, and if that doesnt work, dont let it get you down. We will solve this, i swear!

Have faith brother and let us know!,
Ben
My System SpecsSystem Spec
29 Mar 2010   #3

Win 7 professional 32/64
 
 

I've tried all of the repair options on the Windows 7 disc, and none will work. It appears that I have no restorationpoints to choose from. Can't say why but my guess is that something with the update screwed them up.
When using the bootrepair utility I get the message that everything starts as it should.
As mentioned above, system restore won't find any restorepoints (You'll have to excuse me if I get some of the terms wrong, translating directly from swedish).
When I try to locate a system image disk I can't find any.

I've tried out swapping ports on the videocard and changing the settings in the bios for the preferred boot device.

On a side note I've managed to back all the important stuff using an external HDD and the command prompt from the Windows 7 Install Disc.
My System SpecsSystem Spec
.


29 Mar 2010   #4

64-bit Windows 8.1 Pro
 
 

At this point I would wipe the drive and perform a clean install...
My System SpecsSystem Spec
29 Mar 2010   #5

Windows 7 Ultimate 32 bit
 
 

I am sure glad to hear you were able to back up your important stuff.
My System SpecsSystem Spec
29 Mar 2010   #6

Win 7 professional 32/64
 
 

indeed, starting it now, but it would have been interesting to know what caused it.
My System SpecsSystem Spec
30 Mar 2010   #7

Windows 7 Ultimate Professional x64
 
 

That is very odd. Sorry to hear about the install. Its tedious. But, at least you have all of your data.

Have a good one bud,
Ben
My System SpecsSystem Spec
23 Jan 2011   #8

Windows 7 64 bit
 
 

I am having the same problem, and I am not as knowledgeable as the original poster. How did you use the boot disk to recover files from the hard drive?

Consider be a newb, and try to spell it out in small words

Thanks in advance!
My System SpecsSystem Spec
06 Jul 2011   #9

WINDOWS 7 PROFESIONAL X64
 
 

i had the same problem like you, causes will be a lot, but someone point me maybe will be a trojan (daonol), if you are hurry (like me) in get again your pc funcionally, need to clean install; but if you have time, will be a very exhausting process of use antivirus, antimalwares and reinstalls (unfortunly i had no luck with that, one week and black screen still there) so i planning to format to clean install, painful but more effective.
My System SpecsSystem Spec
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 Black screen of death? Win7 won't load properly




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