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Windows 7: Blue Screen from Flash Player

29 Mar 2010   #1
SuperEmotastix

Windows 7 Ultimate 64-bit
 
 
Blue Screen from Flash Player

Just got a blue screen while watching a video with flashplayer full-screened.


My System SpecsSystem Spec
.
29 Mar 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SuperEmotastix View Post
Just got a blue screen while watching a video with flashplayer full-screened.

This was caused by portcls.sys which is I believe a sound driver. I would download and install a fresh copy. The one on your system is over a year old.

Let us know if you need help

Ken
My System SpecsSystem Spec
29 Mar 2010   #3
SuperEmotastix

Windows 7 Ultimate 64-bit
 
 

Thanks for the info. What sound drivers would this be? I am using my speakers through my Sound Blaster Extreme Gamer which is updated with the latest drivers. The onboard sound drivers, I downloaded them from gigabyte under audio drivers for my motherboard GA-MA790FX-UD5P (rev. 1.0) - GIGABYTE - Support&Download - Motherboard - Driver. Is that the right ones to download or should I get them off of the Realtek site? http://www.realtek.com.tw/downloads/...&GetDown=false Which exact ones should I download?
My System SpecsSystem Spec
.

29 Mar 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SuperEmotastix View Post
Thanks for the info. What sound drivers would this be? I am using my speakers through my Sound Blaster Extreme Gamer which is updated with the latest drivers. The onboard sound drivers, I downloaded them from gigabyte under audio drivers for my motherboard GA-MA790FX-UD5P (rev. 1.0) - GIGABYTE - Support&Download - Motherboard - Driver. Is that the right ones to download or should I get them off of the Realtek site? Which exact ones should I download?
\


The driver that caused the crash was
ctaud2k.sys

You should google that to find out who makes it and what it
belongs to. If it is not the sound blaster driver you
should remove it

Let me know if you need help

Ken
My System SpecsSystem Spec
29 Mar 2010   #5
SuperEmotastix

Windows 7 Ultimate 64-bit
 
 

Ok, thanks. Seems like ctaud2k.sys is Creative related. Just to be sure I'm going to remove both the sound card and onboard drivers, reboot into safe mode and run Driver Sweeper, then re-download and re-install the drivers. Hope it works
My System SpecsSystem Spec
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 Blue Screen from Flash Player




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