Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Blue Screen from Flash Player


29 Mar 2010   #1

Windows 7 Ultimate 64-bit
 
 
Blue Screen from Flash Player

Just got a blue screen while watching a video with flashplayer full-screened.

My System SpecsSystem Spec
.

29 Mar 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SuperEmotastix View Post
Just got a blue screen while watching a video with flashplayer full-screened.

This was caused by portcls.sys which is I believe a sound driver. I would download and install a fresh copy. The one on your system is over a year old.

Let us know if you need help

Ken
My System SpecsSystem Spec
29 Mar 2010   #3

Windows 7 Ultimate 64-bit
 
 

Thanks for the info. What sound drivers would this be? I am using my speakers through my Sound Blaster Extreme Gamer which is updated with the latest drivers. The onboard sound drivers, I downloaded them from gigabyte under audio drivers for my motherboard GA-MA790FX-UD5P (rev. 1.0) - GIGABYTE - Support&Download - Motherboard - Driver. Is that the right ones to download or should I get them off of the Realtek site? http://www.realtek.com.tw/downloads/...&GetDown=false Which exact ones should I download?
My System SpecsSystem Spec
.


29 Mar 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SuperEmotastix View Post
Thanks for the info. What sound drivers would this be? I am using my speakers through my Sound Blaster Extreme Gamer which is updated with the latest drivers. The onboard sound drivers, I downloaded them from gigabyte under audio drivers for my motherboard GA-MA790FX-UD5P (rev. 1.0) - GIGABYTE - Support&Download - Motherboard - Driver. Is that the right ones to download or should I get them off of the Realtek site? Which exact ones should I download?
\


The driver that caused the crash was
ctaud2k.sys

You should google that to find out who makes it and what it
belongs to. If it is not the sound blaster driver you
should remove it

Let me know if you need help

Ken
My System SpecsSystem Spec
29 Mar 2010   #5

Windows 7 Ultimate 64-bit
 
 

Ok, thanks. Seems like ctaud2k.sys is Creative related. Just to be sure I'm going to remove both the sound card and onboard drivers, reboot into safe mode and run Driver Sweeper, then re-download and re-install the drivers. Hope it works
My System SpecsSystem Spec
Reply

 Blue Screen from Flash Player




Thread Tools



Similar help and support threads for2: Blue Screen from Flash Player
Thread Forum
Blue Screen when Opening Flash Media Encoder 2.5 BSOD Help and Support
i updated flash player & now youtube vids wont open in medium screen Browsers & Mail
Solved Blue screen flash on restart BSOD Help and Support
Firefox Flash Player Black Screen Browsers & Mail
Flash player exiting full screen randomly Browsers & Mail
Full screen flash player = low fps Software
full screen videos using youtube (flash player) Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:23 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33