Blue Screen Blues


  1. Posts : 6
    Windows 7 Ultimate
       #1

    Blue Screen Blues


    Ok guys I really need your help here. I have had random blue screens since upgrading from Vista Business to Windows 7 Ultimate. I have upgraded my drivers manually then finally installing DriverEasy and doing it that way. It showed I had two out date drivers. I installed those last night and later that evening it crashed again. This morning every time I tried to boot up I got the Blue Screen or a reboot. Even tried Safe Mode with the same result, restore to previous nothing worked. I got mad took a nap had a nightmare about computers woke up turned my box on and it booted up. It shows now one of the drivers I installed last night is no longer installed it is the Alcor Micro USB 2.0 Card Reader it now shows it as out of date. Attached is the last error I could get and all my dump files. If someone could give me an idea of what driver is causing the problem that would be great.
    http://www.forestpro.net/Ghostwalker...umps/Error.txt
    http://www.forestpro.net/Ghostwalker...ump%20Files.7z
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Ghostwalker said:
    Ok guys I really need your help here. I have had random blue screens since upgrading from Vista Business to Windows 7 Ultimate. I have upgraded my drivers manually then finally installing DriverEasy and doing it that way. It showed I had two out date drivers. I installed those last night and later that evening it crashed again. This morning every time I tried to boot up I got the Blue Screen or a reboot. Even tried Safe Mode with the same result, restore to previous nothing worked. I got mad took a nap had a nightmare about computers woke up turned my box on and it booted up. It shows now one of the drivers I installed last night is no longer installed it is the Alcor Micro USB 2.0 Card Reader it now shows it as out of date. Attached is the last error I could get and all my dump files. If someone could give me an idea of what driver is causing the problem that would be great.
    www.forestpro.net/Ghostwalker/Crash%20Dumps/Error.txt
    www.forestpro.net/Ghostwalker/Crash%20Dumps/Dump%20Files.7z
    The Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

    Please do the following:
    - activate/validate the Windows installation at Genuine Microsoft Software
    - run sfc.exe /scannow to replace any problem files
    - open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
    - If that doesn't fix it, then wipe the hard drive and reinstall Windows
    - don't use "leaked"/torrent builds





    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Dump Files\032810-22265-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16481.x86fre.win7_gdr.091207-1941
    Machine Name:
    Kernel base = 0x83047000 PsLoadedModuleList = 0x8318f810
    Debug session time: Sun Mar 28 15:32:48.485 2010 (GMT-4)
    System Uptime: 0 days 19:46:54.093
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {d, 0, 0, 0}
    
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    OLD DRIVERS THAT NEED TO RE UPDATED
    Code:
    bp32drv4.sys        0x83d30000    0x83d48000    0x00018000    0x3d2da8ab    7/11/2002 11:47:55 AM                        
    secdrv.SYS        0x9a4a9000    0x9a4b3000    0x0000a000    0x45080528    9/13/2006 9:18:32 AM                        
    nvmfdx32.sys        0x8ec02000    0x8ed01600    0x000ff600    0x489357fd    8/1/2008 2:37:49 PM
      My Computer


  3. Posts : 6
    Windows 7 Ultimate
    Thread Starter
       #3

    Thanks for your reply Im in the process of doing all you said, thanks
      My Computer


 

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