Hi ,
My Laptop is under crashing lot often..due to ntkrnlpa.exe file..while restarting it says DRIVER_POWER_STATE_FAILURE
Attached is list of last two dump files it created,Can you please help me on same.
Tks
Robin Saini
My debugger doesn't have the correct symbols to debug that.
I suggest using Driver Easy to update all of your drivers.
You may also want to run a system files check. Open an elevated command prompt and enter sfc /scannow..
If the problem persists, consider doing a repair install.
Hi
Done with sfc /scannow..and attached the file which it generated...can u read same along with dump files shared earlier and update me on whats is going wrong as.....i am fed up of these crashed...
Tks in adavance
he Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.
Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\K\Desktop\New folder (5)\033010-36426-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16481.x86fre.win7_gdr.091207-1941 Machine Name: Kernel base = 0x82a4c000 PsLoadedModuleList = 0x82b94810 Debug session time: Mon Mar 29 21:19:42.107 2010 (GMT-4) System Uptime: 0 days 9:47:46.994 Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntkrnlpa.exe *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe Loading Kernel Symbols ............................................................... ................................................................ ............................................... Loading User Symbols Loading unloaded module list ...................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {4, 258, 84fcf4c0, 82b72b24} ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
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