BSOD.Random.Looking for answers please?


  1. F22
    Posts : 13
    Windows 7
       New #1

    BSOD.Random.Looking for answers please?


    Well...what can I say?It crashes randomly,no specific time interval...BSOD...

    Help?

    P.S. I think its audio driver...but im not sure
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  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #2

    F22 said:
    Well...what can I say?It crashes randomly,no specific time interval...BSOD...

    Help?

    P.S. I think its audio driver...but im not sure
    Hi,
    These crashes were caused by - RTKVHD64.SYS - [this is related to Realtek High Definition Audio Function Driver.]

    I suggest that you install the appropriate driver first then run a system file check to verify and repair your system files.
    Go to search - right click to run as Administrator - type in sfc /scannow. [Make sure you have a space between sfc and / ]
    Should you be overclocking STOP.

    Please post back your results.
    Jan.



    Code:
    032810-24507-01.dmp 1/04/2010 2:08:08 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff95f`ffd4a9c0 00000000`00000000 fffff95f`ffd4a9c0 00000000`00000005 ntoskrnl.exe ntoskrnl.exe+71f00     x64  C:\Users\JMH\Desktop\New Folder\032810-24507-01.dmp 2 15 7600 
032710-28516-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`05b9f3d1 fffff880`087db3d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032710-28516-01.dmp 2 15 7600 
032710-23712-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`05b9b3d1 fffff880`069e13d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032710-23712-01.dmp 2 15 7600 
032710-20280-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff960`000c3a97 fffff880`0c1ac090 00000000`00000000 win32k.sys win32k.sys+c3a97     x64  C:\Users\JMH\Desktop\New Folder\032710-20280-01.dmp 2 15 7600 
032710-20124-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff960`00113a9d fffff880`08da2ce0 00000000`00000000 win32k.sys win32k.sys+c3a9d     x64  C:\Users\JMH\Desktop\New Folder\032710-20124-01.dmp 2 15 7600 
032710-20108-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`05b943d1 fffff880`087fa3d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032710-20108-01.dmp 2 15 7600 
032710-19734-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`05b903d1 fffff880`082c53d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032710-19734-01.dmp 2 15 7600 
032610-22198-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`05b913d1 fffff880`0676d3d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032610-22198-01.dmp 2 15 7600 
032110-22276-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`05b9e3d1 fffff880`089d53d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032110-22276-01.dmp 2 15 7600 
032110-21091-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`05b913d1 fffff880`067763d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032110-21091-01.dmp 2 15 7600 
031510-66940-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`05b9b3d1 fffff880`084df3d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\031510-66940-01.dmp 2 15 7600 
033110-19219-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04da33d1 fffff880`084fa3d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\033110-19219-01.dmp 2 15 7600 
033110-18954-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d9a3d1 fffff880`076d23d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\033110-18954-01.dmp 2 15 7600 
033110-16988-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d903d1 fffff880`07aeb3d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\033110-16988-01.dmp 2 15 7600 
033110-16239-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d953d1 fffff880`060183d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\033110-16239-01.dmp 2 15 7600 
033010-20467-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04da43d1 fffff880`05ff73d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\033010-20467-01.dmp 2 15 7600 
033010-17784-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d8d3d1 fffff880`083453d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\033010-17784-01.dmp 2 15 7600 
032910-25178-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d8e3d1 fffff880`07ef53d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-25178-01.dmp 2 15 7600 
032910-22542-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04da13d1 fffff880`07c853d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-22542-01.dmp 2 15 7600 
032910-22495-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d8d3d1 fffff880`088373d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-22495-01.dmp 2 15 7600 
032910-21387-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d9c3d1 fffff880`06e983d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-21387-01.dmp 2 15 7600 
032910-18127-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04da33d1 fffff880`08d513d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-18127-01.dmp 2 15 7600 
032910-17628-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d9e3d1 fffff880`079133d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-17628-01.dmp 2 15 7600 
032910-17472-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04da43d1 fffff880`05c393d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-17472-01.dmp 2 15 7600 
032910-17456-01.dmp 1/04/2010 2:08:08 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d8d3d1 fffff880`0910e3d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-17456-01.dmp 2 15 7600 
032910-17394-01.dmp 1/04/2010 2:08:07 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d933d1 fffff880`08c2b3d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-17394-01.dmp 2 15 7600 
032910-17050-01.dmp 1/04/2010 2:08:07 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff880`04d9a3d1 fffff880`07cd83d0 00000000`00000000 RTKVHD64.sys RTKVHD64.sys+18d3d1     x64  C:\Users\JMH\Desktop\New Folder\032910-17050-01.dmp 2 15 7600
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  4. F22
    Posts : 13
    Windows 7
    Thread Starter
       New #3

    I have downloaded latest hd audio driver and install it.After that i have done what you said : i have typed sfc / scannow in searchbox and right click on it and run as administrator and now what? :)


    And "Should you be overclocking STOP" ? I dont understand
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  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #4

    F22 said:
    I have downloaded latest hd audio driver and install it.After that i have done what you said : i have typed sfc / scannow in searchbox and right click on it and run as administrator and now what? :)


    And "Should you be overclocking STOP" ? I dont understand
    What was the message at the end of sfc /scannow?
    Re overclocking - if you aren't doing this don't worry.
    [FYI - Overclocking is the process of running a computer component at a higher clock rate (more clock cycles per second) than it was designed for or was specified by the manufacturer.]
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  7. F22
    Posts : 13
    Windows 7
    Thread Starter
       New #5

    I have run sfc / scannow in "run as administrator" and everything happens so quick and I colud not see what was at the end...How come?

    I know what is overclocking and I must admit that I have done that by BIOS in O.C. Profile :)...once or twice rising up processor speed by 10% and everything worked fine.

    EDIT: I had to type in cmd.exe and get this message : Windows Resource Protection did not find any integrity violations.
    Last edited by F22; 01 Apr 2010 at 13:14.
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  8. F22
    Posts : 13
    Windows 7
    Thread Starter
       New #6

    This means that my problem is solved? :)
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  10. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #7

    F22 said:
    This means that my problem is solved? :)
    "Windows Resource Protection did not find any integrity violations." This is the message I had hoped you would get.
    Time will tell as to if your problem is solved.
    Please let us know either way.
    Thanks & good luck.
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  11. F22
    Posts : 13
    Windows 7
    Thread Starter
       New #8

    Thank you very much! I will let you know if anything changes..

    God bless you!
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  12. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #9

    F22 said:
    Thank you very much! I will let you know if anything changes..

    God bless you!
    You are very welcome. Remember Seven Forums is the place where we do our best to help you.
    One day you may aslo care to help others with problems or queries as well.
    Jan.
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