edit: [see posts 3 & 4 for .dmp info and more]
I am having a strange problem with x64 in my HTPC. It will reboot seemingly randomly while playing videos in hulu desktop or media center itself, and once (only once) did it from the desktop. I can pretty much guarantee a reboot in hulu, but not in media center. This reboot is preceded by some video/sound artifacts, but nothing I can be sure comes from the box and not the TV itself.
The strangest thing is that I see *nothing* odd in the event logs, not even a single error, and there are no minidump files that I can find or other indications that a crash even happened.
After reboot the video (hdmi/dvi) doesn't work. I then switch off the psu and discharge everything by trying to power up. After that I turn off the tv, turn the box on and wait for it to get past the post beep. Then I turn it off, turn the tv BACK on, and it boots up with video. This is so far the only consistent way I can get video back, other than waiting overnight.
Any idea on how to go about debugging this, or at least getting some info? I am thinking it is driver related, maybe x64 specific, but just a guess. I don't want to go buying a video card if it is really the chipset, network card, etc.
I've thought about driver verifier, but the thing scares me. If thats the only way, so be it.
* Temps are not a problem, already did burn in case & same location.
* Reboots happen over HDMI and DVI (dvi-hdmi converter) & back panel audio
* i3-540 on an asus p7h55-m pro, no add-on cards
* 600w ocz psu, mushkin ddr3 1333 ram.
* everything looks fine in the bios, timings are as expected, etc
* bios latest version (703), drivers updated straight from intel. audio is asus oob.
sevenforums, you are my only hope! asus support asked me to run 3dmark!
Thanks,
// Andrew
I am having a strange problem with x64 in my HTPC. It will reboot seemingly randomly while playing videos in hulu desktop or media center itself, and once (only once) did it from the desktop. I can pretty much guarantee a reboot in hulu, but not in media center. This reboot is preceded by some video/sound artifacts, but nothing I can be sure comes from the box and not the TV itself.
The strangest thing is that I see *nothing* odd in the event logs, not even a single error, and there are no minidump files that I can find or other indications that a crash even happened.
After reboot the video (hdmi/dvi) doesn't work. I then switch off the psu and discharge everything by trying to power up. After that I turn off the tv, turn the box on and wait for it to get past the post beep. Then I turn it off, turn the tv BACK on, and it boots up with video. This is so far the only consistent way I can get video back, other than waiting overnight.
Any idea on how to go about debugging this, or at least getting some info? I am thinking it is driver related, maybe x64 specific, but just a guess. I don't want to go buying a video card if it is really the chipset, network card, etc.
I've thought about driver verifier, but the thing scares me. If thats the only way, so be it.
* Temps are not a problem, already did burn in case & same location.
* Reboots happen over HDMI and DVI (dvi-hdmi converter) & back panel audio
* i3-540 on an asus p7h55-m pro, no add-on cards
* 600w ocz psu, mushkin ddr3 1333 ram.
* everything looks fine in the bios, timings are as expected, etc
* bios latest version (703), drivers updated straight from intel. audio is asus oob.
sevenforums, you are my only hope! asus support asked me to run 3dmark!
Thanks,
// Andrew
Last edited:
My Computer
At a glance
7 x64i3 540Mushkin DDR3 1333i3 integrated
- OS
- 7 x64
- CPU
- i3 540
- Motherboard
- Asus p7h55-m pro
- Memory
- Mushkin DDR3 1333
- Graphics Card(s)
- i3 integrated
- Sound Card
- Realtek
- Monitor(s) Displays
- Toshiba 46' 1080p TV
- Hard Drives
- WD Green
- PSU
- OCZ 600 Modular
- Case
- LianLi C37B
- Cooling
- Stock
