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Windows 7: They are getting fewer - But bsod


01 Apr 2010   #1

win 7 ult
 
 
They are getting fewer - But bsod

Could someone look at the dumpfile attached - please

Not sure what happened.

at least this is not as common as it was several months ago

Thanks


My System SpecsSystem Spec
.

01 Apr 2010   #2

Windows 7 Professional x64
 
 

Did you do what John suggested here? http://www.sevenforums.com/crashes-d...tml#post476735

I still see PC Tools in this dmp.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\033110-68266-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c51000 PsLoadedModuleList = 0xfffff800`02e8ee50
Debug session time: Wed Mar 31 19:04:16.752 2010 (GMT-4)
System Uptime: 0 days 1:18:53.295
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffffa800c63d000, 2, 0, fffff8800854a8eb}

Unable to load image \??\C:\Windows\system32\drivers\pctNdis-PacketFilter64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for pctNdis-PacketFilter64.sys
*** ERROR: Module load completed but symbols could not be loaded for pctNdis-PacketFilter64.sys
Probably caused by : pctNdis-PacketFilter64.sys ( pctNdis_PacketFilter64+e8eb )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffffa800c63d000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800854a8eb, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef90e0
 fffffa800c63d000 

CURRENT_IRQL:  2

FAULTING_IP: 
pctNdis_PacketFilter64+e8eb
fffff880`0854a8eb 807d00fa        cmp     byte ptr [rbp],0FAh

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  pctsSvc.exe

TRAP_FRAME:  fffff88008217ba0 -- (.trap 0xfffff88008217ba0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffffa8006449918
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800854a8eb rsp=fffff88008217d30 rbp=fffffa800c63d000
 r8=0000000000000000  r9=0000000000000000 r10=fffffa8006a9af11
r11=fffff88008217d98 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
pctNdis_PacketFilter64+0xe8eb:
fffff880`0854a8eb 807d00fa        cmp     byte ptr [rbp],0FAh ss:0018:fffffa80`0c63d000=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cc2469 to fffff80002cc2f00

STACK_TEXT:  
fffff880`08217a58 fffff800`02cc2469 : 00000000`0000000a fffffa80`0c63d000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`08217a60 fffff800`02cc10e0 : 00000000`00000001 00000000`00000000 00000000`00000000 fffff880`08217f18 : nt!KiBugCheckDispatch+0x69
fffff880`08217ba0 fffff880`0854a8eb : fffffa80`06449918 fffffa80`05226018 fffffa80`06449908 00000000`00000000 : nt!KiPageFault+0x260
fffff880`08217d30 fffffa80`06449918 : fffffa80`05226018 fffffa80`06449908 00000000`00000000 fffffa80`06449918 : pctNdis_PacketFilter64+0xe8eb
fffff880`08217d38 fffffa80`05226018 : fffffa80`06449908 00000000`00000000 fffffa80`06449918 fffff880`08210218 : 0xfffffa80`06449918
fffff880`08217d40 fffffa80`06449908 : 00000000`00000000 fffffa80`06449918 fffff880`08210218 fffff880`08550070 : 0xfffffa80`05226018
fffff880`08217d48 00000000`00000000 : fffffa80`06449918 fffff880`08210218 fffff880`08550070 00000000`00000001 : 0xfffffa80`06449908


STACK_COMMAND:  kb

FOLLOWUP_IP: 
pctNdis_PacketFilter64+e8eb
fffff880`0854a8eb 807d00fa        cmp     byte ptr [rbp],0FAh

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  pctNdis_PacketFilter64+e8eb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: pctNdis_PacketFilter64

IMAGE_NAME:  pctNdis-PacketFilter64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ab01663

FAILURE_BUCKET_ID:  X64_0xD1_pctNdis_PacketFilter64+e8eb

BUCKET_ID:  X64_0xD1_pctNdis_PacketFilter64+e8eb

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 They are getting fewer - But bsod




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