Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Laptop does not fully enter sleep mode

02 Apr 2010   #1
JordanJP

Windows 7 baby ! : D
 
 
Laptop does not fully enter sleep mode

Hi all,

I've been experiencing this issue with Win 7 for a while now, I recently formatted and reinstalled a clean copy of Windows 7. I also made sure all of my drivers worked with my current laptop model, and made sure they were the most recent ones I could get. Finally I've got good protection software, I know as a fact I haven't got any virus or malware, however my problem lies when I set the system to go to sleep.

It doesn't always occur, but sometimes the screen will quickly dim black as it usually does when entering sleep mode, and then it will just hang there, the power lights will stay on, however I don't seem to notice any hdd activity according to the light. IF I let it run, it just seems like the screen stays black, the lights stay on and nothing happens, even after pressing the keyboard or moving the mouse. In order to fix it, I always need to hard reboot, holding down the power button for a few seconds.

Anyway I'm guessing what may be causing this is maybe a driver issue, possibly. Also I've got Hibernate disabled.

My system specs :

eMachines E625 Laptop Computer
Windows 7 Home Premium 32bit
AMD Athlon Processor TF-20 1600 MHz
4GB of DDR2 RAM
ATI Radeon X1200

I think it's worth mentioning also, that I updated the BIOS (Flashed it rather) a few months back. As far as I know I've got the latest version.

I guess what I really want to know is, is there any way I can view system logs for when the system enters sleep mode ? Perhaps next time this occurs, I might know what's causing it.


Thanks a lot


JJP

Here's a quick video of what happens

YouTube - Sleep Problem on Laptop

Sorry about the low sound, my camera sux


My System SpecsSystem Spec
.
02 Apr 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

To try to find the cause, do you think using the clean boot method, before putting it to sleep may help?

http://support.microsoft.com/kb/929135

Check event viewer when it happens.

For both Vista and 7
http://www.vistax64.com/tutorials/63...-problems.html
My System SpecsSystem Spec
02 Apr 2010   #3
JordanJP

Windows 7 baby ! : D
 
 

Quote   Quote: Originally Posted by richc46 View Post
To try to find the cause, do you think using the clean boot method, before putting it to sleep may help?

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Check event viewer when it happens.

For both Vista and 7
Power Options and Sleep Mode Problems - Vista Forums

I haven't tried safe mode yet, I wonder If I could enter sleep while in safemode and then see what happens.

Regarding the second link, I tried doing that and it doesn't seem to work.

What's odd about my issue is that it doesn't always occur, but only on occasion.

Anyway my laptop is still under the standard 1 year warranty, (I bought it last July from FutureShop). Just a moment ago I sent a email to tech support, asking them basically the same question I asked here, and describing my sleep isssue.

Hopefully If anything I'll be able to get a new laptop for free out of all of this ?

probable ?
My System SpecsSystem Spec
.

02 Apr 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I hope that you are able to get a new computer if that is your wish, but this sounds like the laptop company blaming Ms and MS blaming the computer. I have een there and have done that.
My System SpecsSystem Spec
02 Apr 2010   #5
FZ21Z

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by JordanJP View Post
Also I've got Hibernate disabled.
Try enabling it and see if it still happens.
My System SpecsSystem Spec
08 Apr 2010   #6
OppfinnarJocke

Win 7
 
 

I'm crossposting here, sorry... but I have the same problem on my Dell Precision M4400 running W7pro x64 (http://www.sevenforums.com/crashes-d...ing-sleep.html), except I don't have to hard reboot, the laptop is on and the screen comes back showing the login. It happens occasionally, and it happened just today. I have only seen it when putting the laptop to sleep while it is in the dock.

I have hibernate enabled.
I have a cordless mouse...
My System SpecsSystem Spec
24 Jun 2010   #7
Rous

Win 7
 
 

The problem is that what was once windows 7 has now had so many updates that it no longer resembles the OS well tested with so much hardware. Gradually the glitches accumulate. I was very pleased with win 7, but earlier in the year my keyboard started locking on occasion, and more recently the sleep only blackens the screen, then hitting a key shows the desktop for a second before switching to the login screen. OEMs need to be sent the "new" (overly-patched) win 7 for testing and re-release.

Typed using on-screen keyboard ...rebooting yet again...
My System SpecsSystem Spec
Reply

 Laptop does not fully enter sleep mode




Thread Tools




Similar help and support threads
Thread Forum
Suddenly 7 won't enter Sleep mode; start-up freezes
Windows 7 working fine on my Aspire pc 6 months; past few days, three problems have appeared; won't enter sleep mode; the display turns black, but less than a minute later reappears showing same desktop programs running after running an rkill/malwarebytes/superantispyware scan which was...
Performance & Maintenance
Windows 7 will not fully shut down, problems with sleep mode.
Hello all, I recently purchased a new computer, an Alienware, and have had some issues with shutting down and sleep mode. When I try to shut the computer down, it frequently stalls on the "shutting down" screen, and no matter how long I leave it, it will stay there, so I have to manually turn...
BSOD Help and Support
New PC w/ native W7, but system failed to enter sleep mode
I just got a brand new HP Pavilion dm4t CTO notebook PC, and when I tried to put it into sleep mode, the system not only failed to go to sleep, it also failed to break the sleep operation when I attempted to "wake it up". This was when the computer was running on battery power; the computer has...
BSOD Help and Support
Laptop unable to enter sleep or Hibernate
I just recently bought an HP Pavilion dv7 envy laptop with the following specs : Intel Core i7 720QM 6GB DDR3 RAM ATI Mobility Radeon HD 5650 2X 500GB Hard Drive Windows 7 HP 64
General Discussion
Laptop won't enter Sleep or Hibernate Mode ?
Hi all, Yesterday, I formatted my hdd and installed a fresh new copy of Win 7 Home Premium 32bit. I installed all of my regular Vista drivers and for the first 6 hours or so my system was fine, I was able to fully enter sleep and hibernate and resume from both states without any problems. ...
BSOD Help and Support
Doesn't enter Sleep mode in idle with Homegroup
I have a few computers running Windows 7 and I'm using Homegroup cause it's very useful. But I've discovered the problem that all of my computers no longer enter the sleep mode (suspend) in idle. There're no problems if I push the button, but never by timeout defined in Power Schema. I've...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App