Help with BSOD

cheesybiscuits · 03 Apr 2010

it says it is fully updated

Jonathan_King · 03 Apr 2010

Try downloading this driver: Drivers and Downloads

If it won't install, try compatibility mode for Vista.

cheesybiscuits · 03 Apr 2010

never mind install

it wont even download

every time i click download it just gets the dell driver download manager and says nothing is selected and closes itself

BTW I did the thing with bit defender and that worked smoothly

Any Ideas???

Jonathan_King · 03 Apr 2010

Try selecting "Download Via Internet Browser".

Attachment 64868

Since it looks like Bit Defender was causing the issue, let's hope now that the complete uninstallation stops the BSODs.

cheesybiscuits · 03 Apr 2010

its ok managed to install (used internet explorer instead of firefox)

So that should be it now right

Fingers crossed

cheesybiscuits · 03 Apr 2010

thanks for all the help by the way

Jonathan_King · 03 Apr 2010

You're welcome. :)

I really believe that will work. If not, just post the new dmps and we'll take a look.