BSOD


  1. Posts : 179
    Windows 7
       #1

    BSOD


    Umm I'm not quite sure what happened. I didn't catch the BSOD error message in time. This is what the event viewer says:

    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 4/3/2010 11:19:38 AM
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: BATCAVE-PC
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xfffff88001e8ee80, 0x0000000000000002, 0x0000000000000008, 0xfffff88001e8ee80). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 040310-22573-01.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-04-03T18:19:38.000000000Z" />
    <EventRecordID>2567</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>BATCAVE-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">0x000000d1 (0xfffff88001e8ee80, 0x0000000000000002, 0x0000000000000008, 0xfffff88001e8ee80)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">040310-22573-01</Data>
    </EventData>
    </Event>

    I'm also attaching the minidump. Any help with this is greatly appreciated!!
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Looks like your Atheros network adapter is the culprit here, from the dmp. I suggest updating anything Atheros related.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\Desktop\040310-22573-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a05000 PsLoadedModuleList = 0xfffff800`02c42e50
    Debug session time: Sat Apr  3 14:18:42.685 2010 (GMT-4)
    System Uptime: 0 days 0:04:33.059
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff88001e8ee80, 2, 8, fffff88001e8ee80}
    
    Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for sptd.sys
    *** ERROR: Module load completed but symbols could not be loaded for sptd.sys
    Probably caused by : athrxusb.sys ( athrxusb+54e80 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffff88001e8ee80, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: fffff88001e8ee80, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cad0e0
     fffff88001e8ee80 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    athrxusb+54e80
    fffff880`01e8ee80 ??              ???
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88002ffb800 -- (.trap 0xfffff88002ffb800)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000005 rbx=0000000000000000 rcx=0000000000000000
    rdx=fffffa8001da5e10 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88001e8ee80 rsp=fffff88002ffb998 rbp=0000000000000000
     r8=fffffa80051a92a0  r9=0000000000000050 r10=fffff88002fd3b80
    r11=fffff88002ffba78 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    <Unloaded_athrxusb.sys>+0x54e80:
    fffff880`01e8ee80 ??              ???
    Resetting default scope
    
    IP_MODULE_UNLOADED: 
    athrxusb+54e80
    fffff880`01e8ee80 ??              ???
    
    LAST_CONTROL_TRANSFER:  from fffff80002a76469 to fffff80002a76f00
    
    FAILED_INSTRUCTION_ADDRESS: 
    athrxusb+54e80
    fffff880`01e8ee80 ??              ???
    
    STACK_TEXT:  
    fffff880`02ffb6b8 fffff800`02a76469 : 00000000`0000000a fffff880`01e8ee80 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    fffff880`02ffb6c0 fffff800`02a750e0 : 00000000`00000000 fffffa80`01da5fbb fffffa80`026ae1a0 00000000`00000201 : nt!KiBugCheckDispatch+0x69
    fffff880`02ffb800 fffff880`01e8ee80 : fffff800`02a79516 fffffa80`04416c50 fffffa80`01f26f98 00000000`00000000 : nt!KiPageFault+0x260
    fffff880`02ffb998 fffff800`02a79516 : fffffa80`04416c50 fffffa80`01f26f98 00000000`00000000 fffff880`042e6300 : <Unloaded_athrxusb.sys>+0x54e80
    fffff880`02ffb9a0 fffff880`0429d5d9 : fffffa80`03565050 fffffa80`05482300 ffffffff`c0000011 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
    fffff880`02ffba80 fffff880`0429dab7 : fffffa80`01f26c02 fffffa80`01da5e10 00000000`ffffffff fffffa80`03565ea8 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0xa15
    fffff880`02ffbb60 fffff880`0429b64f : fffffa80`03565ea8 fffffa80`035651a0 fffffa80`03566040 00000000`00000000 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7
    fffff880`02ffbbc0 fffff880`0428cf89 : fffffa80`03565050 00000000`00000000 fffffa80`03336702 fffffa80`03565ea8 : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
    fffff880`02ffbc00 fffff880`00ed64ce : fffffa80`03336000 fffffa80`03565ea8 fffffa80`03336750 fffffa80`03565ec0 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff880`02ffbc30 fffffa80`03336000 : fffffa80`03565ea8 fffffa80`03336750 fffffa80`03565ec0 fffff880`02fd3180 : sptd+0x424ce
    fffff880`02ffbc38 fffffa80`03565ea8 : fffffa80`03336750 fffffa80`03565ec0 fffff880`02fd3180 00000000`00000000 : 0xfffffa80`03336000
    fffff880`02ffbc40 fffffa80`03336750 : fffffa80`03565ec0 fffff880`02fd3180 00000000`00000000 fffff880`02fd7f40 : 0xfffffa80`03565ea8
    fffff880`02ffbc48 fffffa80`03565ec0 : fffff880`02fd3180 00000000`00000000 fffff880`02fd7f40 00000000`00000022 : 0xfffffa80`03336750
    fffff880`02ffbc50 fffff880`02fd3180 : 00000000`00000000 fffff880`02fd7f40 00000000`00000022 00000000`00000000 : 0xfffffa80`03565ec0
    fffff880`02ffbc58 00000000`00000000 : fffff880`02fd7f40 00000000`00000022 00000000`00000000 00000000`00000000 : 0xfffff880`02fd3180
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    athrxusb+54e80
    fffff880`01e8ee80 ??              ???
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  athrxusb+54e80
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: athrxusb
    
    IMAGE_NAME:  athrxusb.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_athrxusb+54e80
    
    BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_athrxusb+54e80
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 179
    Windows 7
    Thread Starter
       #3

    Thank you


    for looking =) How do I find that Atheros thing? I'm not sure which of my product is related to that..
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    That's your network adapter. Find your network card in Device Manager, right-click on it, and select Update Driver Software.
      My Computer


  5. Posts : 179
    Windows 7
    Thread Starter
       #5

    oh


    THANKS! I have it updated. So far so good.. but only time will tell. Thanks again!
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    No problem, good luck!
      My Computer


 

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