New
#1
Random reboots or hard-hangs after start-up, when gaming.
Salutations all,
I have been having random reboots and sometimes hard-hangs whenever I am starting to play any PC games after start-up. I have to keep resetting and run through any checks I could think of but the checks always find everything to be okay. Sometimes I do get BSOD and I remember vaguely something about SYSTEM SERVICE EXCEPTION and also the DRIVER IRQL NOT LESS OR EQUAL phrases.
Things I have tried:
- sfc /scannow
- chkdsk
- windows troubleshooting/"Check for solutions"
- updated ATI Radeon HD 5430 driver as per recommended by HP
- updated Realtek Audio driver
- Virus scans with MSE (quick and full scans)
It seems to only cause problems whenever I am starting to play games and not when I am surfing the net or playing the games that come with the PC like Chess Titans or Minesweeper etc.
The funny thing is once I have gone through a few hard-reboots, the games will be able to run fine without causing any further lock-ups or random restarts. The laptop will be alright all the way until I shut it down for the day and then the same problems will surface again when I start-up the next day.
I do not remember changing anything or downloading anything prior to having the first such incident since the beginning of March 2012. Usual updates are from Windows Updates or from Steam.
Will appreciate it if someone can help find out what is wrong with the laptop. If there are any further information needed, I will post them.
Thanks in advance!
My Windows 7 . . .
- Home Premium 64-bit
- original OS
- OEM
- Age of system is less than 2 years old
- OS came with the laptop and I have never done any re-install.
My Notebook specs:
HP G42-351TX;
Intel Core i3 370M @ 2.40GHz
Arrandale 32nm Technology
RAM: 2.00 GB Single-Channel DDR3 @ 532MHz
Graphics: ATI Mobility Radeon HD 5430
Hard Drive: 313GB Seagate ST9320325AS (SATA)