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Windows 7: laptop BSOD need help please

05 Apr 2010   #1

windows 7
laptop BSOD need help please

My sons laptop is having BSOD issues once in awhile. I have attached the mini dump file any help would be great! Thanks

Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_gdr.091207-1941)
Language: English (Regional Setting: English)
System Manufacturer: alienware
System Model: Area-51 m9750
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz (2 CPUs), ~1.7GHz
Memory: 4096MB RAM
Available OS Memory: 2816MB RAM
Page File: 1131MB used, 4497MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
Card name: NVIDIA GeForce 8700M GT
Manufacturer: NVIDIA
Chip type: GeForce 8700M GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0409&SUBSYS_2052161F&REV_A1
Display Memory: 1651 MB
Dedicated Memory: 499 MB
Shared Memory: 1151 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LPLA002
Native Mode: 1440 x 900(p) (59.901Hz)
Output Type: Internal
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.17.0011.9562 (English)
Driver Version:
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/20/2009 21:34:54, 9333352 bytes
WHQL Logo'd: Yes

My System SpecsSystem Spec
05 Apr 2010   #2

64-bit Windows 8.1 Pro

Your .dmp file points to your graphic driver as the cause of your crash ( nvlddmkm.sys ).. go to Nvidias' website and download the latest version...Hope this helps...
My System SpecsSystem Spec
05 Apr 2010   #3

win 7 ultimate32bit, Win8.1pro wmc 32bit

thats a nice laptop your son has there AkellyM, here is a link to the latest drivers NVIDIA DRIVERS 197.16 WHQL
My System SpecsSystem Spec

05 Apr 2010   #4

windows 7

thanks for the fast replys!
My System SpecsSystem Spec
05 Apr 2010   #5

win 7 ultimate32bit, Win8.1pro wmc 32bit

Quote   Quote: Originally Posted by akellym View Post
thanks for the fast replys!
you're welcome
My System SpecsSystem Spec

 laptop BSOD need help please

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