Windows 7: Froze out of no where.

sotorious · 05 Apr 2010

was messing with cpu-z click on a tab and it froze.

Jonathan_King · 05 Apr 2010

Looks like either your CPU or RAM caused the problem.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\040510-19156-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c0f000 PsLoadedModuleList = 0xfffff800`02e4ce50
Debug session time: Mon Apr  5 12:28:22.816 2010 (GMT-4)
System Uptime: 0 days 0:00:08.784
Loading Kernel Symbols
................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8006e736a8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006e736a8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`033706f0 fffff800`02ec9a89 : fffffa80`06e73680 fffffa80`05522b60 00000000`00000006 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`03370c10 fffff800`02dab547 : fffffa80`06e73680 fffff800`02e245f8 fffffa80`05522b60 00000000`00000286 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`03370c40 fffff800`02d13b95 : fffff800`02e86360 fffffa80`064da828 fffffa80`064da820 fffffa80`05522b60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`03370c80 fffff800`02c8e161 : fffff880`01096e00 fffff800`02d13b70 fffffa80`05522b60 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`03370cb0 fffff800`02f24166 : 01ca91d5`f5ec5754 fffffa80`05522b60 00000000`00000080 fffffa80`0548d890 : nt!ExpWorkerThread+0x111
fffff880`03370d40 fffff800`02c5f486 : fffff880`03186180 fffffa80`05522b60 fffff880`031910c0 01ca91d5`f5e9f5f4 : nt!PspSystemThreadStartup+0x5a
fffff880`03370d80 00000000`00000000 : fffff880`03371000 fffff880`0336b000 fffff880`04330540 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV

Followup: MachineOwner
---------

Read this: http://www.sevenforums.com/crash-loc...-what-try.html

Are you overclocking at all? If so, I suspect that to be the cause. Restore it back to factory settings.

sotorious · 05 Apr 2010

doesnt say exactly which one?

Jonathan_King · 05 Apr 2010

Nope, hardware is all it says. That usually means RAM or CPU.

Quote:

1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

http://www.sevenforums.com/crash-loc...-what-try.html

Keep in mind overheating can be caused by overclocking.

sotorious · 05 Apr 2010

its not overheating it was ocd then i knocked the oc down and re ran prime i get it to freeze by opening cpu z around the 7 min mark and wiggling my mouse. I have knocked all my oc settings back to clock even though i was stable for months..

i noticed the first freeze just farting around with cpu z idk if that is what making it freeze it doesnt make sense but i dont know what to blame it on.

im running memtest again for the 100th time.

also thing is.. I am not getting a BSOD it is just locking up.

sotorious · 05 Apr 2010

As oddly as this may sound i think it is cpu z causing my pc to freeze, why i dont know. i was always freezing at 7 min mark but while messing with cpu z i didnt touch it for about 30 mins, then i closed it opened it closed it opened it, then mouse lag began i saw the mouse going slow and about to freeze i tried to hurry up and exit, and it locked up. i dont get it.

sotorious · 05 Apr 2010

anyone have any idea why cpu z if freezing my computer?

Jonathan_King · 05 Apr 2010

You can try removing it and downloading it again, but the dmp pointed to hardware, not CPU-Z.

Perhaps CPU-Z is putting a load on your CPU not normally encountered in day-to-day operations. Maybe after months of over-clocking, your CPU finally decided to die.

I know, not real encouraging.

Try running Prime95 and testing your CPU.

sotorious · 05 Apr 2010

Quote: Originally Posted by Jonathan_King

You can try removing it and downloading it again, but the dmp pointed to hardware, not CPU-Z.

Perhaps CPU-Z is putting a load on your CPU not normally encountered in day-to-day operations. Maybe after months of over-clocking, your CPU finally decided to die.

I know, not real encouraging.

Try running Prime95 and testing your CPU.

did that ran prime 95 and ran linx while watching a movie on my computer.

only when i open cpu z does it freeze. i was gaming like crazy all last night.

Capt.Jack Sparrow · 05 Apr 2010

Hello Mate,

Stop 0124 doesn't mean that it's the hardware sometimes it's just a false postive. If you think that it freezes when you open or run CPU - Z please remove it. Reboot the System in selective startup and see whether that makes any difference. Maybe something is blocking CPU - Z in accessing System information resulting in crashing ir freezing.

Hope this helps,
Captain

Windows 7: Froze out of no where.

Froze out of no where. problems?