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Windows 7: Windows 7 Home Premium [BSOD]

05 Apr 2010   #1

Windows Home Premium
 
 
Windows 7 Home Premium [BSOD]

Hi there.

I was busy connecting my Blackberry Curve 8520 to my laptop via Bluetooth. It was working fine and even patching calls via my laptop through my phone until the unthinkable happened! BSOD!

I am running Windows Home Premium at the moment and these crashed have been happening more frequently and the laptop is brand new!5 days old!

Please Help!!!

My System SpecsSystem Spec
.

05 Apr 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by bulletproofart View Post
Hi there.

I was busy connecting my Blackberry Curve 8520 to my laptop via Bluetooth. It was working fine and even patching calls via my laptop through my phone until the unthinkable happened! BSOD!

I am running Windows Home Premium at the moment and these crashed have been happening more frequently and the laptop is brand new!5 days old!

Please Help!!!
Hi bulletproofart,
Re your "new" laptop problems. Have you spoken with the retail / supplier? What are the warranty terms & conditions for this product?
Please keep us informed.
Jan.
My System SpecsSystem Spec
06 Apr 2010   #3

Windows Home Premium
 
 

Hi there Jan.

Thank you so much for the prompt response!
I have contacted the retailer where I bought the PC from will go to them the pc and receipt of purchase. I suspect that Windows 7 Home Premium installed is not the original but according to the sales rep,it is but I have my doubts[strong]

Reason for the doubts - at the bottom right hand corner of the task bar above the time and date/calender, i saw a message which states that this is not the authentic WINDOWS 7 which was quite odd.

But will follow with the plan and keep you in touch with developments!

Thank you for your help and chat soon!
*eugene*
My System SpecsSystem Spec
.


06 Apr 2010   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by bulletproofart View Post
Hi there Jan.

Thank you so much for the prompt response!
I have contacted the retailer where I bought the PC from will go to them the pc and receipt of purchase. I suspect that Windows 7 Home Premium installed is not the original but according to the sales rep,it is but I have my doubts[strong]

Reason for the doubts - at the bottom right hand corner of the task bar above the time and date/calender, i saw a message which states that this is not the authentic WINDOWS 7 which was quite odd.

But will follow with the plan and keep you in touch with developments!

Thank you for your help and chat soon!
*eugene*
Thanks for reporting back.
Good luck. Be polite but persistent.
Jan.
My System SpecsSystem Spec
06 Apr 2010   #5

Windows 7 Professional x64
 
 

Could you please upload the dmps for analysis? http://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
Reply

 Windows 7 Home Premium [BSOD]





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