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Windows 7: Random BSOD (Win7 x64)


06 Apr 2010   #1

Windows Seven Home Premium 64-bit
 
 
Random BSOD (Win7 x64)

Hi,

I've had several BSOD's and a hard freeze during the past hours. I must add
that I'm really beginning to hate my pc...every three weeks or so I get BSOD's, often for no apparent reason. I don't do anything illegal with my pc and there are no advanced graphical programs installed.

Is it possible that I have a very unstable mobo/RAM (although memtest gives a clean report) and that I should ask that these parts be replaced?

Thanks for your time

My System SpecsSystem Spec
.

06 Apr 2010   #2

Windows 7 Professional x64
 
 

It looks as if your graphics driver needs updating. Try looking for a new version either in Device Manager, or look at the manufacturer's site.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\040610-17721-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a03000 PsLoadedModuleList = 0xfffff800`02c40e50
Debug session time: Mon Apr  5 17:02:03.889 2010 (GMT-4)
System Uptime: 0 days 0:57:45.840
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff8800408a532, fffff880095cbb40, 0}

Probably caused by : dxgkrnl.sys ( dxgkrnl+67532 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff8800408a532, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880095cbb40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
dxgkrnl+67532
fffff880`0408a532 488b5210        mov     rdx,qword ptr [rdx+10h]

CONTEXT:  fffff880095cbb40 -- (.cxr 0xfffff880095cbb40)
rax=0000000000000000 rbx=0000000000000000 rcx=fffff880095cc590
rdx=fffff8a002bb4000 rsi=fffff880095cc8f0 rdi=0000000000000000
rip=fffff8800408a532 rsp=fffff880095cc520 rbp=fffff8a00216e220
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=0000000000066a9d r12=0000000000000003 r13=fffff8a00216e2e0
r14=fffff8a002ba7f20 r15=fffff8a0018aa830
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
dxgkrnl+0x67532:
fffff880`0408a532 488b5210        mov     rdx,qword ptr [rdx+10h] ds:002b:fffff8a0`02bb4010=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  vlc.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800408a532

STACK_TEXT:  
fffff880`095cc520 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl+0x67532


FOLLOWUP_IP: 
dxgkrnl+67532
fffff880`0408a532 488b5210        mov     rdx,qword ptr [rdx+10h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgkrnl+67532

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac5509e

STACK_COMMAND:  .cxr 0xfffff880095cbb40 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_dxgkrnl+67532

BUCKET_ID:  X64_0x3B_dxgkrnl+67532

Followup: MachineOwner
---------
My System SpecsSystem Spec
06 Apr 2010   #3

Windows Seven Home Premium 64-bit
 
 

alright, I'll check for updates
My System SpecsSystem Spec
.


07 Apr 2010   #4

Windows Seven Home Premium 64-bit
 
 

pc has been stable for a day now, although it hadn't crashed even before updating the graphics driver

it's just a very unstable machine *sigh*

thanks for your analysis of the dumpfile...I'm going to download "WhoCrashed" so that I don't have to bother you guys all the time :-)
My System SpecsSystem Spec
07 Apr 2010   #5

Windows 7 Professional x64
 
 

WhoCrashed is not as accurate as a human to interpret Windbg's output. Don't worry about bugging us; that's what we're here for.
My System SpecsSystem Spec
07 Apr 2010   #6

Windows Seven Home Premium 64-bit
 
 

alright, then this will certainly not be my last post here on sevenforums
My System SpecsSystem Spec
Reply

 Random BSOD (Win7 x64)




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