BSOD Help!


  1. Posts : 46
    Windows 7
       #1

    BSOD Help!


    My computer randomly restarted and I got a message when it rebooted, teloling me I got a BSOD. I have no clue what caused it but I have attached the minidump file.

    Can someone please have a look at the minidump and let me know please.

    Thanks in advance
      My Computer


  2. Posts : 1,360
    win7 ultimate / virtual box
       #2

    debugger mentions Skype in the crash , is that up to date ?

    Also go to the Acer website click notebook then aspire then your model and select your operating system and download and update all your drivers then monitor for a crash ?

    what antivirus and or third party firewall are you using ?
      My Computer


  3. Posts : 46
    Windows 7
    Thread Starter
       #3

    I use Mcafee Total Security 2010
      My Computer


  4. Posts : 1,360
    win7 ultimate / virtual box
       #4

    Pandy90 said:
    I use Mcafee Total Security 2010
    update all of your drivers then monitor for a crash , please zip and upload the .dmp file here if the driver updates haven't fixed it ?

    It is likely Mcafee is the cause here by being a bit overzealous in it's protection but you should try drivers and updates first
      My Computer


 

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