random BSOD crashes several times a day


  1. Posts : 2
    Microsoft Windows 7 (6.1) Home Premium Edition (Build 7600)
       #1

    random BSOD crashes several times a day


    I'm having random crashes of my relatively new Windows 7 PC. It started about a week ago, and I have no idea what to do. Everything was absolutely fine before that, and no new hardware/software was installed that could have caused it. This PC was bought about a month ago, basically brand new.

    Can anyone help? Minidump attached.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    gideonvl said:
    I'm having random crashes of my relatively new Windows 7 PC. It started about a week ago, and I have no idea what to do. Everything was absolutely fine before that, and no new hardware/software was installed that could have caused it. This PC was bought about a month ago, basically brand new.

    Can anyone help? Minidump attached.
    This crash was caused by your nwifi.sy, which is part of win 7. Because it is an OS file I would run a system file check
    to do that type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

    Let us know the results

    Ken


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\040710-17846-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16481.x86fre.win7_gdr.091207-1941
    Machine Name:
    Kernel base = 0x8320f000 PsLoadedModuleList = 0x83357810
    Debug session time: Wed Apr  7 06:30:59.658 2010 (GMT-4)
    System Uptime: 0 days 1:29:09.203
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    ...............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {6d46d09e, 2, 0, 97306860}
    
    Unable to load image \SystemRoot\system32\DRIVERS\WlanGZG.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for WlanGZG.sys
    *** ERROR: Module load completed but symbols could not be loaded for WlanGZG.sys
    Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for sptd.sys
    *** ERROR: Module load completed but symbols could not be loaded for sptd.sys
    Probably caused by : nwifi.sys ( nwifi!Dot11GetSenderAddr+e )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 6d46d09e, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 97306860, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 83377718
    Unable to read MiSystemVaType memory at 83357160
     6d46d09e 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nwifi!Dot11GetSenderAddr+e
    97306860 0fb710          movzx   edx,word ptr [eax]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  807df924 -- (.trap 0xffffffff807df924)
    ErrCode = 00000000
    eax=6d46d09e ebx=87a92f60 ecx=87ab1ef8 edx=00000001 esi=87b92008 edi=00000000
    eip=97306860 esp=807df998 ebp=807df998 iopl=0         nv up ei pl nz na po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
    nwifi!Dot11GetSenderAddr+0xe:
    97306860 0fb710          movzx   edx,word ptr [eax]       ds:0023:6d46d09e=????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 97306860 to 8325585b
    
    STACK_TEXT:  
    807df924 97306860 badb0d00 00000001 879c8a7f nt!KiTrap0E+0x2cf
    807df998 9730a02e 87ac6fa0 00000000 87b92008 nwifi!Dot11GetSenderAddr+0xe
    807dfa20 9730a3ec 87b92008 00000030 87a92f60 nwifi!Pt6RepackRecvNBL+0xb0
    807dfa4c 8b188a2e 87eaa010 87a92f60 00000000 nwifi!Pt6Receive+0x128
    807dfa74 8b133c1e 87a090e0 87a92f60 00000000 ndis!ndisMIndicateReceiveNetBufferListsInternal+0x62
    807dfa9c 99114d54 87a090e0 87a92f60 00000000 ndis!NdisMIndicateReceiveNetBufferLists+0x52
    WARNING: Stack unwind information not available. Following frames may be wrong.
    807dfad8 99114893 87a0a6b8 00000000 00000002 WlanGZG+0xcd54
    807dfaec 9915f28a 87a0a6b8 879c89a0 00000001 WlanGZG+0xc893
    807dfb10 9915ef80 879c67b8 00000002 807dfb3c WlanGZG+0x5728a
    807dfb20 99162113 879c67b8 87a54000 0000006c WlanGZG+0x56f80
    807dfb3c 83277c13 00000000 879c89a0 879c6b84 WlanGZG+0x5a113
    807dfb84 90e79868 8324f374 86712410 00000000 nt!IopfCompleteRequest+0x128
    807dfbb4 90e7a178 85eeb8e0 879c89a0 879c8950 USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x6e0
    807dfbe0 90e7d9af 86c79028 86c790f0 86c79a98 USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b
    807dfc08 90e77d18 86c79028 86c79a98 86c79002 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xbc
    807dfc2c 8aeb2894 86c79aa4 86c79002 00000000 USBPORT!USBPORT_Xdpc_Worker+0x173
    807dfc78 832774b5 86c79aa4 86c79a98 00000000 sptd+0x11894
    807dfcd4 83277318 807c3120 807c8800 00000000 nt!KiExecuteAllDpcs+0xf9
    807dfd20 83277138 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
    807dfd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nwifi!Dot11GetSenderAddr+e
    97306860 0fb710          movzx   edx,word ptr [eax]
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nwifi!Dot11GetSenderAddr+e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nwifi
    
    IMAGE_NAME:  nwifi.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc89f
    
    FAILURE_BUCKET_ID:  0xD1_nwifi!Dot11GetSenderAddr+e
    
    BUCKET_ID:  0xD1_nwifi!Dot11GetSenderAddr+e
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Microsoft Windows 7 (6.1) Home Premium Edition (Build 7600)
    Thread Starter
       #3

    Thanks Ken,

    I ran the system file check, and got clean results, no integrity violations.

    Would nwifi.sys have anything to do with my wireless dongle? Its a Zyxel G-202, doesn't have win7 drivers, I'm using old vista/xp drivers. But it was working fine for a month before with no issues...

    I've got a minidump of the crash prior to the one I uploaded, would it help taking a look at that or would they be identical?
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:24.
Find Us