Windows 7 unexpected shutdown =(

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  1. Posts : 8
    Windows 7 Ultimate
       #1

    Windows 7 unexpected shutdown =(


    I'm using my pc normaly and dunno why, i got that shutdown, i've count the number of shutdowns... since 1 week.. like 3 per day

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1034
    Additional information about the problem:
    BCCode: a
    BCP1: B43FFFC0
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 830987B8
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\040710-14773-01.dmp
    C:\Users\Kipe\AppData\Local\Temp\WER-215905-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\windows\system32\en-US\erofflps.txt
    Last edited by Kipe; 08 Apr 2010 at 14:08. Reason: (attaching minidump archives from that folder)
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    If you follow these instructions you will be helped.

    https://www.sevenforums.com/crash-loc...d-problem.html
      My Computer


  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #3

    Probably a bad hardware driver. Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL
      My Computer


  4. Posts : 8
    Windows 7 Ultimate
    Thread Starter
       #4

    sorry i'm a newbie in this foro, now the post has the attached files
    (thanks richc46)
      My Computer


  5. Posts : 8
    Windows 7 Ultimate
    Thread Starter
       #5

    This its a Report of MAMB (the last notepad what it give us when that finish, and a SS of that )

    i dunno if i must hope in this removed infected files to finish my blue screen..

    (i was searching in the forum and i've saw Captain Sparrow post bout MAMB..) well now i'm restarting my computer
      My Computer


  6. Posts : 8
    Windows 7 Ultimate
    Thread Starter
       #6

    that didnt work, i've restarted and paf.. blue screen
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    Those dmps were generally uninformative, as the Windows Debugging Tools aren't able to access symbols for your operating system files from the Microsoft Symbol Server.

    Please do the following:
    - activate/validate the Windows installation at Genuine Microsoft Software
    - run sfc.exe /scannow to replace any problem files
    - open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
    - If that doesn't fix it, then wipe the hard drive and reinstall Windows
    - don't use "leaked"/torrent builds

    One more tip: you may try uninstalling McAfee completely, as one of the dmps hinted at that. Install Microsoft Security Essentials instead.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp2_minidump.zip\040710-14773-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16481.x86fre.win7_gdr.091207-1941
    Machine Name:
    Kernel base = 0x83017000 PsLoadedModuleList = 0x83156570
    Debug session time: Wed Apr  7 01:33:33.611 2010 (GMT-4)
    System Uptime: 0 days 4:40:49.453
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............................
    Loading User Symbols
    Loading unloaded module list
    ............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {b43fffc0, 2, 1, 830987b8}
    
    *** WARNING: Unable to verify timestamp for mfehidk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    Probably caused by : mfehidk.sys ( mfehidk+161e3 )
    
    Followup: MachineOwner
    ---------
      My Computer


  8. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #8

    just one addition. If you decide to uninstall McAfee, you need to use the McAfee removal tool (mcpr.exe) and follow their instructions. How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)
      My Computer


  9. Posts : 8
    Windows 7 Ultimate
    Thread Starter
       #9

    =\ now i cant open explorer ( internet explorer), and i dont have any more programs to explore internet on my notebook...
    i'm now in my other pc..
    google chrome or mozilla works to make fixes with microsoft pages? :s or to revalidate my windows seven?
      My Computer


  10. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #10

    Kipe said:
    =\
    google chrome or mozilla works to make fixes with microsoft pages? :s or to revalidate my windows seven?
    If you have problems with Microsost sites using FF, install the addon , Coral IE Tab. This will let you open a site with FF using the IE engine.
      My Computer


 
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