need a good look at DMP's


  1. Posts : 25
    Windows 7 Ultimate x64-bit
       #1

    need a good look at DMP's


    Hi, recently i had got some BSOTD and now have some dumps. Could you take a look at it and then tell me what's wrongs and how to fix it?

    Here is the Dumps:
    Zippyshare.com - Minidump.rar
      My Computer


  2. Posts : 202
    Windows 8.1 x64 Enterprise
       #2

    i give it a look and here's the info i can provide:

    BUGCHECK_STR: 0x8E - 0x8E errors are almost always caused by hardware compatibility issues though sometimes it can be a driver or even a need for a BIOS upgrade

    PROCESS_NAME: csrss.exe - The Microsoft Client Server Runtime Server subsystem utilizes the process csrss.exe for managing the majority of the graphical instruction sets under the Microsoft Windows operating system. This process should be treated as suspicious if there are two instances running. Always take note of the process location when trying to determine whether or not the process is genuine or malicious.This Windows component should be located in your Windows System directory ie: something similar to C:\Windows\System32\csrss.exe

    DEFAULT_BUCKET_ID: DRIVER_FAULT - check your drivers and update them as soon as possible, but if u update a specific driver and the bsod started, try rolling it back to the previous version.

    Tips for future prevention of bsod's:
    Run a full system scan with Malwarebytes , u may be the victim of a trojan infection
    Open the pc case and dust it off inside
    Remove the RAM and try working with different configurations ( just 1 ram bar, different positions, swap modules)
    Run a thorough HDD scan
    Uninstall any recent software / hardware to check if it changes anything

    not a long time ago my pc would restart with bsod at a interval of 10-20 minutes, almost 20 times per day. the problem was that the thermal paste between the cpu and cooler was so dried out and it affected the heat exchange process, thus overheating the cpu and crashing in the middle of bigger tasks

    get to work, good luck
      My Computer


  3. Posts : 25
    Windows 7 Ultimate x64-bit
    Thread Starter
       #3

    need one more inspect: Zippyshare.com
    Please, take a look at it :)
    Last edited by naTz; 15 Apr 2010 at 15:03.
      My Computer


 

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