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Windows 7: Blue Screen Error. I have the WinDbg Script

09 Apr 2010   #1
Paulj

windows 7
 
 
Blue Screen Error. I have the WinDbg Script

I have recently finished building a new computer and came accross the Bluescreen error message. I wasnt recieving a "stop" message because I'm using win7 I presume?
But I have followed some steps and I've been told that the next step is to post this script here and hopefully someone will be able to determine my problem (fingers crossed)
Alot of people keep saying "try remove newly installed hardware and see if the problem persists" but my whole computers new so not really an option. Anyway enough of rambling....

I'm just copying and pasting this aswel :S hope it displays clear enough


Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\041010-18189-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c13000 PsLoadedModuleList = 0xfffff800`02e50e50
Debug session time: Sat Apr 10 11:02:31.265 2010 (GMT+2)
System Uptime: 0 days 0:00:10.701
Loading Kernel Symbols
.................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800317f8f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800317f8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`02fb26f0 fffff800`02ecda89 : fffffa80`0317f8d0 fffffa80`018db040 00000000`00000015 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`02fb2c10 fffff800`02daf547 : fffffa80`0317f8d0 fffff800`02e285f8 fffffa80`018db040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`02fb2c40 fffff800`02d17b95 : fffff800`02e8a360 fffffa80`027c11f8 fffffa80`027c11f0 fffffa80`018db040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`02fb2c80 fffff800`02c92161 : fffff880`0104de00 fffff800`02d17b70 fffffa80`018db040 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`02fb2cb0 fffff800`02f28166 : 00000000`00000000 fffffa80`018db040 00000000`00000080 fffffa80`0184f9e0 : nt!ExpWorkerThread+0x111
fffff880`02fb2d40 fffff800`02c63486 : fffff880`009e8180 fffffa80`018db040 fffff880`009f2f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fb2d80 00000000`00000000 : fffff880`02fb3000 fffff880`02fad000 fffff880`02fb2560 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

***MiniDump Folder Included now***


My System SpecsSystem Spec
.

09 Apr 2010   #2
Tews

64-bit Windows 8.1 Pro
 
 

We will need the actual .dmp file for analysis..

[1 - Novice] How to ask for help with a BSOD problem
My System SpecsSystem Spec
09 Apr 2010   #3
Paulj

windows 7
 
 

Minidump has been added to the bottom of my thread

Thanks!
My System SpecsSystem Spec
.


09 Apr 2010   #4
Tews

64-bit Windows 8.1 Pro
 
 

Your .dmp file points to a hardware error...0x124 ...

[2-Int] Stop 0x124 - what it means and what to try

Hope this helps..
My System SpecsSystem Spec
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 Blue Screen Error. I have the WinDbg Script




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