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Windows 7: BSOD When Watching Videos


09 Apr 2010   #1
unknownkind

windows 7
 
 
BSOD When Watching Videos

Hey guys,

I've tried searching for this bsod with few results and none that really relate to me or how to fix this particular issue for my system.

Im getting a BSOD when I try watching videos, particularly when watching videos through media player or any video player application on the computer... Videos on the internet work for the most part but when I try fullscreen mode for videos on youtube then I get BSOD error again....

Here are my computer specs

http://support.gateway.com/support/s...?sn=0026709982

Im using Windows 7 Ultimate 32bit Version....

I believe the issue might have to do with my graphic card driver...

My graphic card is GeForce2 MX 400

However when I installed the geforce2 mx 400 driver from the nvidia website, it shows up on my computer as Geforce4 mx 4000 and this is definitely wrong....

I tried uninstalling the driver, redownloading and reinstalling but it still shows up as the wrong driver...

Can someone point me to the CORRECT Geforce2 MX 400 driver that works with windows 7... I know it works cause I installed it perfect the first time, but then had to reformat due to virus......

Though the graphic card driver might now have to do with this video watching BSOD error and maybe you know how to fix it

I have attached the minidump .dmp file, which should include the video watching BSOD error, hopefully someone can analyze it and point me to a fix for this problem or post a fix for this particular issue.

Well I appreciate ALL help that is given greatly!

Thanks sooo much!!

--UK

Note: Minidump file is attached to this post as Minidump.zip


My System SpecsSystem Spec
09 Apr 2010   #2
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by unknownkind View Post
Hey guys,

I've tried searching for this bsod with few results and none that really relate to me or how to fix this particular issue for my system.

Im getting a BSOD when I try watching videos, particularly when watching videos through media player or any video player application on the computer... Videos on the internet work for the most part but when I try fullscreen mode for videos on youtube then I get BSOD error again....

Here are my computer specs

http://support.gateway.com/support/s...?sn=0026709982

Im using Windows 7 Ultimate 32bit Version....

I believe the issue might have to do with my graphic card driver...

My graphic card is GeForce2 MX 400

However when I installed the geforce2 mx 400 driver from the nvidia website, it shows up on my computer as Geforce4 mx 4000 and this is definitely wrong....

I tried uninstalling the driver, redownloading and reinstalling but it still shows up as the wrong driver...

Can someone point me to the CORRECT Geforce2 MX 400 driver that works with windows 7... I know it works cause I installed it perfect the first time, but then had to reformat due to virus......

Though the graphic card driver might now have to do with this video watching BSOD error and maybe you know how to fix it

I have attached the minidump .dmp file, which should include the video watching BSOD error, hopefully someone can analyze it and point me to a fix for this problem or post a fix for this particular issue.

Well I appreciate ALL help that is given greatly!

Thanks sooo much!!

--UK

Note: Minidump file is attached to this post as Minidump.zip
First off... welcome to the forums unknownkind!

When you get a chance please fill in your system specs, so we dont have to keep looking at the gateway link.

After reviewing your specs, I'd say the issue is with your video card... 64MB of VRAM is a sadly poor amount for todays PCs. You are limited in what you can upgrade to since you have an AGP video card, but there are still some fine cards available at reasonable prices.

You will find some great options here: Newegg.com - Computer Hardware,Video Cards & Video Devices,Desktop Graphics / Video Cards,AGP 4X/8X,Yes
My System SpecsSystem Spec
09 Apr 2010   #3
unknownkind

windows 7
 
 

I dont have the funds right now for a new graphic card, and anyways if i did i would just buy a new computer since this computer is pretty old like 2003....

However, ive seen lots of people using the same graphic card i have geforce2 mx 400 and it works fine for windows 7... I had it working fine before to... however I have a problem this time ever since I reformatted recently like less than a week ago...
My System SpecsSystem Spec
09 Apr 2010   #4
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by unknownkind View Post
I dont have the funds right now for a new graphic card, and anyways if i did i would just buy a new computer since this computer is pretty old like 2003....

However, ive seen lots of people using the same graphic card i have geforce2 mx 400 and it works fine for windows 7... I had it working fine before to... however I have a problem this time ever since I reformatted recently like less than a week ago...
Uhhhh lets see... $49-$99 for good video card... $600-$1000 for good new PC... hmmmm!

Many people may be using that card for basic computing (web surfing, docs, spreadsheets, etc.) Surely they are, and you are, using the basic vga drivers... According to MS HW Compatibility site the
Quote:
Information coming soon
We are working with the device manufacturer to confirm this product’s compatibility
Windows 7 Compatibility for MX400: Drivers, Updates, Downloads

According to Nvidia website the last driver released for your card (listed as a legacy card on the Nvidia site) was a 2006 XP driver...

ForceWare Windows XP/2000 32-bit
My System SpecsSystem Spec
09 Apr 2010   #5
unknownkind

windows 7
 
 

Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by unknownkind View Post
I dont have the funds right now for a new graphic card, and anyways if i did i would just buy a new computer since this computer is pretty old like 2003....

However, ive seen lots of people using the same graphic card i have geforce2 mx 400 and it works fine for windows 7... I had it working fine before to... however I have a problem this time ever since I reformatted recently like less than a week ago...
Uhhhh lets see... $49-$99 for good video card... $600-$1000 for good new PC... hmmmm!

Many people may be using that card for basic computing (web surfing, docs, spreadsheets, etc.) Surely they are, and you are, using the basic vga drivers... According to MS HW Compatibility site the
Quote:
Information coming soon
We are working with the device manufacturer to confirm this product’s compatibility
Windows 7 Compatibility for MX400: Drivers, Updates, Downloads

According to Nvidia website the last driver released for your card (listed as a legacy card on the Nvidia site) was a 2006 XP driver...

ForceWare Windows XP/2000 32-bit
Well a new computer would not be $600-1000. I would build my own PC which would be alot cheaper... until $500....
My System SpecsSystem Spec
09 Apr 2010   #6
totalguy

windows ultimate 7 64 bit
 
 

its rather annoying people are willing to spend money on other things than their pc yet they seem to use their pc rather a lot. a pc is like a car if you dont replace bits now and again it will just die on you eventually. for example if you had a cambelt on a computer which i know there isnt! a lot of people trying to do things on the cheap would have wrecked pc's all the time.

i spent £600 on building a new pc just the pc itself without anything else i believe you got to pay for something decent if you want it to last. my last computer (still going strong) i sold recently will still keep up with most things as it was well built and carefully chosen components it was built around 2005.

you get what you pay for with computers and if im honest the mx 400 was an awful card in its day so thinking about it now then its going to be atrocious compared to whats available now
My System SpecsSystem Spec
09 Apr 2010   #7
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello,

The Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

- Captain
My System SpecsSystem Spec
10 Apr 2010   #8
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by unknownkind View Post
Quote   Quote: Originally Posted by Darryl Licht View Post
Quote   Quote: Originally Posted by unknownkind View Post
I dont have the funds right now for a new graphic card, and anyways if i did i would just buy a new computer since this computer is pretty old like 2003....

However, ive seen lots of people using the same graphic card i have geforce2 mx 400 and it works fine for windows 7... I had it working fine before to... however I have a problem this time ever since I reformatted recently like less than a week ago...
Uhhhh lets see... $49-$99 for good video card... $600-$1000 for good new PC... hmmmm!

Many people may be using that card for basic computing (web surfing, docs, spreadsheets, etc.) Surely they are, and you are, using the basic vga drivers... According to MS HW Compatibility site the
Quote:
Information coming soon
We are working with the device manufacturer to confirm this product’s compatibility
Windows 7 Compatibility for MX400: Drivers, Updates, Downloads

According to Nvidia website the last driver released for your card (listed as a legacy card on the Nvidia site) was a 2006 XP driver...

ForceWare Windows XP/2000 32-bit
Well a new computer would not be $600-1000. I would build my own PC which would be alot cheaper... until $500....
Depends on what CPU/mobo/RAM you want to use... if an i7... $600-$1000 (much more if you want a 32nm 6 core!) no problem!

My point is; for $50-$75, you can improve all around speed, and get possibly 3 more years life outta your present system...

A video upgrade improves system performance nicely in most cases. All the while saving $20 per month into your "New Build" fund!
My System SpecsSystem Spec
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 BSOD When Watching Videos




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