Windows 7: BSoD When gaming, custom PC, ntoskrnl.exe

zigzag3143 · 13 Apr 2010

Quote: Originally Posted by Artisan 8

Thanks. I did that, and it crashed a couple of times (with restarts in between) and located an Asus Atk0110 driver. i had installed that when updating the chipset (it did not come with the CD) and so uninstalled that, but ive noticed that every time i restart windows its back in the device manager.

the newest dumps are attached

these crashes were probably caused by your video driver. Un-install it using the mfr un-install tool and download and install a fresh copy.

You could also run a system file check
Type cmd in search>right click and run as admin>sfc /scannow (note the space between sfc and "/")

Let us know if you need help

Ken

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Minidump\041210-25568-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a4a000 PsLoadedModuleList = 0xfffff800`02c87e50
Debug session time: Mon Apr 12 06:10:07.278 2010 (GMT-4)
System Uptime: 0 days 3:41:17.761
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004da187d, fffff880075aff40, 0}

Probably caused by : hardware ( dxgmms1!VIDMM_DMA_POOL::NeedToBeTrimmed+95 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004da187d, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff880075aff40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgmms1!VIDMM_DMA_POOL::NeedToBeTrimmed+95
fffff880`04da187d 8800            mov     byte ptr [rax],al

CONTEXT:  fffff880075aff40 -- (.cxr 0xfffff880075aff40)
rax=0000000000400000 rbx=fffffa8006583f70 rcx=fffffa8006583f70
rdx=fffff880075b09b8 rsi=fffff880075b0bf8 rdi=fffff880075b0c00
rip=fffff88004da187d rsp=fffff880075b0920 rbp=fffff880075b09b8
 r8=fffff880075b0bf8  r9=fffff880075b0c00 r10=0000000000000000
r11=fffff880075b02e0 r12=0000000000000000 r13=000000000823fd20
r14=0000000000000000 r15=00000000738c2450
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
dxgmms1!VIDMM_DMA_POOL::NeedToBeTrimmed+0x95:
fffff880`04da187d 8800            mov     byte ptr [rax],al ds:002b:00000000`00400000=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  daorigins.exe

CURRENT_IRQL:  0

MISALIGNED_IP: 
dxgmms1!VIDMM_DMA_POOL::NeedToBeTrimmed+95
fffff880`04da187d 8800            mov     byte ptr [rax],al

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88004da187d

STACK_TEXT:  
fffff880`075b0920 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_DMA_POOL::NeedToBeTrimmed+0x95


FOLLOWUP_IP: 
dxgmms1!VIDMM_DMA_POOL::NeedToBeTrimmed+95
fffff880`04da187d 8800            mov     byte ptr [rax],al

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgmms1!VIDMM_DMA_POOL::NeedToBeTrimmed+95

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .cxr 0xfffff880075aff40 ; kb

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED_dxgmms1.sys

BUCKET_ID:  X64_IP_MISALIGNED_dxgmms1.sys

Followup: MachineOwner
---------

]

YakSipper · 13 Apr 2010

I agree with Ken but with 0x3b stop errors, antivirus uninstallation always too, needs to be considered as a test.

jcgriff2 · 13 Apr 2010

Hi -

ASIO.sys is updated, but now the Asus AI Suite ATK0110 mobo utility driver is showing up and was flagged -

Code:

ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C) - ATK0110
 
nvm62x64.sys Fri Oct 17 17:01:06 2008 (48F8FD12) - nForce

NVIDIA nForce must be updated per my prior post --> ASUSTeK Computer Inc.-Support-

Asus driver updates --> ASUSTeK Computer Inc.-Support-
ATK0110 driver Download --> Motherboard--> Utility--> Tools

Regards. . .

jcgriff2

.

BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Apr 12 08:20:02.471 2010 (GMT-4)
System Uptime: 0 days 0:35:55.359
BugCheck 7F, {8, 80050031, 6f8, fffff80002abc12b}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  GTAIV.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Apr 12 06:10:07.278 2010 (GMT-4)
System Uptime: 0 days 3:41:17.761
BugCheck 3B, {c0000005, fffff88004da187d, fffff880075aff40, 0}
Probably caused by : hardware ( dxgmms1!VIDMM_DMA_POOL::NeedToBeTrimmed+95 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  daorigins.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Apr 11 19:30:12.986 2010 (GMT-4)
System Uptime: 0 days 0:34:39.859
BugCheck 3D, {fffff88009638240, 0, 0, fffff80002ac64ca}
Probably caused by : ntkrnlmp.exe ( nt!KiInterruptHandler+29 )
BUGCHECK_STR:  0x3D
PROCESS_NAME:  GTAIV.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.20642.amd64fre.win7_ldr.100211-1706
Debug session time: Sat Apr 10 22:06:53.971 2010 (GMT-4)
System Uptime: 0 days 0:02:46.860
BugCheck C4, {f6, e4, fffffa8004308b30, fffff88003f70257}
*** WARNING: Unable to verify timestamp for ASACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ASACPI.sys
Probably caused by : ASACPI.sys ( ASACPI+1257 )
BUGCHECK_STR:  0xc4_f6
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  FourEngine.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
by jcgriff2   
 
J. C. Griffith, Microsoft MVP 
 
https://mvp.support.microsoft.com/profile/Griffith 
 
www.jcgriff2.com 
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Windows 7: BSoD When gaming, custom PC, ntoskrnl.exe

BSoD When gaming, custom PC, ntoskrnl.exe problems?