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Windows 7: parental control access problem

11 Apr 2010   #1
henryt6

Windows 7
 
 
parental control access problem

Hi,

I've activated the parental control program for scheduling time for my kids to be on the computer. Last night when I tried to access the program to change their access times it would not respond. I could access user user accounts and other settings on the computer, but not the parental controls. There were no error messages, just a quick flash of the opening icon and it stopped. Any suggestions as to what went wrong and how to fix it would be appreciated!! Thanks

HenryT6


My System SpecsSystem Spec
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11 Apr 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Try to boot the computer. If that does not work try this

Type cmd in search, do not hit enter>right click run as administrator.


In cmd type sfc /scannow. Run 3 times if errors are found.
My System SpecsSystem Spec
11 Apr 2010   #3
henryt6

Windows 7
 
 

Hi Richc46,

Thanks for the help, but I tried it and the scan got to 18% completion and stopped. Got message: Windows Resource Protection could not performthe requested operation.

also, now I cannot acces other Users accounts. Earlier this morn I had a bunch of hotmail messages addressed for the same person. Thought I might have become the victim of some malware, so I scanned for viruses using Mcafee, but nothing came up. Scanned with Spy Bot and it found some malware and I had them removed.

Still cannot access parental controls! Help!

Henryt6
My System SpecsSystem Spec
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11 Apr 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Try this
Repair Install[2]=General Tips

Scan with this

http://www.malwarebytes.org/mbam.php

Do you think that your childeren may have tried to override the Parental Controls and made changes?
My System SpecsSystem Spec
12 Apr 2010   #5
henryt6

Windows 7
 
 

Hi,

I do not think so. I did notice one thing in the control panel-everything I cannot acces has a blue and gold checked shield next to it, but the items I can access (e.g. change my password) do not have this shield. Is this some anti-virus protection program icon?
My System SpecsSystem Spec
12 Apr 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Look at this. If the pic at the upper left is the shield that you see, you may want to give this a try.

Always, always, but always, start with a system restore point, in the case of unexpected difficulties.

Security Properties Tab - Restore or Remove - Vista Forums
Same in Windows 7

If none of the above, plus the repair install work, try a system restore that will bring you back to good times.
My System SpecsSystem Spec
12 Apr 2010   #7
jcgriff2

Windows 7 - Vista
 
 

Can you run anything at an elevated admin level?

Try and see -
START | eventvwr.msc

START | services.msc

RIGHT-click on IE8 icon, slect "Run as Administrator"

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
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 parental control access problem




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