Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Ultimate x64 - Blue Screen Crashing w/Debug

12 Apr 2010   #1
ouija

Windows 7 Utlimate 64bit
 
 
Windows 7 Ultimate x64 - Blue Screen Crashing w/Debug

Hello all,

I have a Windows 7 machine that is constantly crashing on me with a Bluescreen and I'm not quite sure what the issue might be.

Here is the following crashdump report from Windows Debugger:
Quote:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Barry\Desktop\041210-27046-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\debug*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 UP Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a4d000 PsLoadedModuleList = 0xfffff800`02c8ae50
Debug session time: Mon Apr 12 05:36:54.945 2010 (UTC - 6:00)
System Uptime: 0 days 5:10:12.382
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff80002ac608d, 0, ffffffffffffffff}

Probably caused by : ntkrnlmp.exe ( nt!KiCommitThreadWait+20d )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002ac608d, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!KiCommitThreadWait+20d
fffff800`02ac608d c3 ret

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cf50e0
ffffffffffffffff

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR: 0x1E_c0000005

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: chrome.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002afea17 to fffff80002abef00

STACK_TEXT:
fffff880`055a4f98 fffff800`02afea17 : 00000000`0000001e ffffffff`c0000005 fffff800`02ac608d 00000000`00000000 : nt!KeBugCheckEx
fffff880`055a4fa0 fffff800`02abe542 : fffff880`055a5778 fffff900`c01558c0 fffff880`055a5820 fffffa80`02fa7890 : nt! ?? ::FNODOBFM::`string'+0x460da
fffff880`055a5640 fffff800`02abce4a : 3d2ef357`93c76730 3d2ef357`93c76730 3fe62e42`fefa3800 3d2ef357`93c76730 : nt!KiExceptionDispatch+0xc2
fffff880`055a5820 fffff800`02ac608d : 00fff800`02ac9ac1 fffff880`055a5b68 00000000`00000000 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
fffff880`055a59b8 00fff800`02ac9ac1 : fffff880`055a5b68 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KiCommitThreadWait+0x20d
fffff880`055a59c0 fffff880`055a5b68 : 00000000`00000000 00000000`00000000 00000000`00000001 fffffa80`01d28170 : 0xfff800`02ac9ac1
fffff880`055a59c8 00000000`00000000 : 00000000`00000000 00000000`00000001 fffffa80`01d28170 fffff880`02b0aade : 0xfffff880`055a5b68


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiCommitThreadWait+20d
fffff800`02ac608d c3 ret

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: nt!KiCommitThreadWait+20d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600

FAILURE_BUCKET_ID: X64_0x1E_c0000005_nt!KiCommitThreadWait+20d

BUCKET_ID: X64_0x1E_c0000005_nt!KiCommitThreadWait+20d

Followup: MachineOwner
---------



My System SpecsSystem Spec
.
12 Apr 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello Welcome to SF !!

We need the Dump files to more troubleshooting http://www.sevenforums.com/crash-loc...d-problem.html

- Captain
My System SpecsSystem Spec
Reply

 Windows 7 Ultimate x64 - Blue Screen Crashing w/Debug




Thread Tools




Similar help and support threads
Thread Forum
Blue Screen of Death with SF Debug File
Hi there. Lately I had a few BSODs, and with a bit of luck I stumbled upon your site. If you could assist me, I will be the happiest guy on earth. :D Thank you Andy Cue
BSOD Help and Support
Blue Screen : Debug Request
Hey guys, Ive been having some crashes lately. I havent changed any hardware or done anything crazy. Id appreciate it if someone could take a quick look at my dump files - I think its crashed/restarted about 3 times in 3-4 days. Not cool. Thanks! Problem signature: Problem Event...
BSOD Help and Support
How I Debug Blue Screen Crashes
How I Debug Blue Screen Crashes Download the .zip file generated by the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html that were developed by jcgriff2. What do I do if the user has not uploaded the appropriate files?If the user uploads .dmps...
Crash and lockup debug 'How To'
I have Crash debug reports blue screen please help me!
My monitor is off and reset my computer few minutes and unexpected error blue screen and dump files but I dont read this files please help me why reset my computer??
BSOD Help and Support
Blue Screen error with usbvideo.sys debug help please
I have the following blue screen error that is happening intermittently. It gives me an error with file usbvideo.sys. Any help would be greatly appreciated. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff880`0743301a fffff880`03177998
BSOD Help and Support
Blue Screen help needed with debug
I am getting the BSOD about to or three times a day. I have downloaded WinDBG but am having trouble analyzing it. Could someone please help. It looks like it is a vista driver causing this but i am not sure which device. I have unistalled some drivers but no luck. PLEASE HELP!!! I like Win 7 but...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App